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Skills

  • Custom reporting feature development
  • Project deadline management
  • Cost efficiency through process optimization
  • PeopleSoft system integration
  • Benefits enrollment process automation
  • Business needs analysis and translation
  • Key performance indicator (KPI) tracking
  • Business operations
  • Incident reduction via security enhancements
  • Customer service

Work Experiences

  • Analyzed business needs and translated requirements into functional specifications for new PeopleSoft features, successfully meeting project deadlines.
  • Configured system security roles and profiles.
  • Kept track of employee tasks, assessing data processing and performance in order to assess business functions and inefficiencies.
  • Collaborated with category to troubleshoot application bugs.
  • Customized PeopleSoft HR analytics dashboards for leadership, enabling better decision-making based on data-driven insights.
  • Corrected discrepancies.
  • Worked closely with upper management to develop and implement new processes in order to drive strategy.
  • Investigated and addressed category system issues to improve usability and functionality.
  • Collaborated with cross-functional teams.
  • Used process mapping to look at the entire business flow and identify areas for improvement.

Summaries

  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Organized Systems Analyst with 13 years of experience assessing, reconstructing, and advancing computer systems.
  • Achieved improvements through database optimization.
  • Clear understanding of cross-functional collaboration and stakeholder engagement as well as strategic planning training.
  • Achieved 64% reduction in system load.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at training and upskilling employees.
  • Contributed to significant operational improvements by optimizing PeopleSoft workflows and increasing HR processing efficiency by 79%.
  • Automated workflows.
  • Achieved zero downtime across multiple departments.

Accomplishments

  • Implemented data privacy measures within PeopleSoft, ensuring compliance with process.
  • Provided post-implementation support and issue resolution for a large-scale PeopleSoft rollout across offices in Raleigh.
  • Directed annual PeopleSoft system refreshes, ensuring data consistency, protection, and integrity critical to business operations.
  • Worked on cross-functional teams to integrate PeopleSoft with third-party systems, improving the overall HR and payroll ecosystem.
  • Integrated PeopleSoft with other ERP systems, promoting a seamless data flow and improving inter-departmental reporting accuracy.
  • Trained end-users on newly implemented PeopleSoft modules, increasing system adoption by 21%.
  • Participated in the creation of a disaster recovery plan for PeopleSoft systems, reducing potential downtime risk by 33%.
  • Created a dynamic training program for new hires on PeopleSoft usage, increasing system proficiency across departments by 49%.
  • Enhanced system security by implementing advanced access control measures, reducing unauthorized access attempts by 29%.
  • Led a successful PeopleSoft Financials upgrade, completing the project 14 weeks ahead of schedule and saving $3 in costs.

Affiliations

  • International Association for Human Resources Information Management (IHRIM)
  • Society for Human Resource Management (SHRM)
  • Lions Club
  • National Association of Colleges and Employers (NACE)
  • National Association of Social Workers
  • American Payroll Association (APA)
  • Institute for Supply Management (ISM)
  • Jaycees
  • American Society of Safety Professionals
  • Society of Women Engineers

Certifications

  • Certified PeopleSoft Functional Lead
  • Apple Certified Associate (ACA)
  • Oracle PeopleSoft 9.2 Financial Management Certification
  • Certified ScrumMaster (CSM)
  • Certified Data Management Professional (CDMP)
  • ITIL 4 Certification
  • Cisco Certified Network Associate (CCNA)
  • SHRM Certified Professional (SHRM-CP)
  • Oracle PeopleSoft 9.2 Human Resources Certification
  • PeopleSoft Certified Developer

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