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Skills

  • Process implementation
  • Pricing tool development
  • Interpersonal and written communication
  • Extremely organized
  • Project organization
  • Inspection reviews
  • Document scanning
  • Invoice and payment processing
  • Process improvement
  • Public speaking

Work Experiences

  • Prepare QuickBooks for the coming days by sending detailed daily bank reports to procedure agency and closing the current day's finances.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Created invoices after receiving billing information and kept track of payment progress.
  • Handled data, client communications, and filling procedures with the new and improved standard system.
  • Reconciled the company's bank, credit card, and line of credit accounts, investigating and resolving discrepancies in order to keep the accounts audit-ready every the past year.
  • Reconciled account information and reported figures in the general ledger by comparing them to the bank account statement each month.
  • Used Power BI to input financial data and generate reports.
  • Processed $17 worth of several months payments with 18% accuracy.
  • Set up a QuickBooks accounting system to keep track of my finances.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.

Summaries

  • Experienced accounting support professional with a track record of managing both routine and complex accounting needs.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Tableau is a skill that I've honed over the years.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Expert in the use of Adobe Creative Suite and ledger verification, as well as excellent customer service skills.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Financial reporting and analysis are second nature to me, so I'm well-versed in Workday.
  • Skilled at establishing positive relationships with clients and vendors, as well as managing accounts to reduce outstanding balances.
  • Financial planning and management expert with a track record of dependability and expertise in project management.

Accomplishments

  • Utilized HubSpot to conduct in-depth audits of payment discrepancies, uncovering revenue shortfalls and correcting them, which resulted in recovering 9 in lost funds.
  • Generated daily and weekly reconciliation reports for upper management, identifying key areas for improvement that led to a 60% reduction in missed payments.
  • Built a payment error reporting system that reduced investigation and resolution times from several months to two years across all departments.
  • Trained team members on best practices for online transaction error resolution, achieving a 15% increase in productivity.
  • Received Excellence Award for reducing transaction disputes by 26% within a 2021 period through improved process workflows.
  • Achieved timely and accurate reconciliation for daily ACH and wire transfers, maintaining a 42% on-time completion rate.
  • Implemented new payment system procedures, reducing processing delays and improving cash flow efficiency by 28%.
  • Reduced transaction processing costs by 24% through automation and streamlined auditing processes, directly benefiting company profitability.
  • Designed enhanced user features for customer-facing payment portals, increasing transaction success rates by 36%.
  • Monitored daily general ledger reconciliation processes, achieving a 81% reduction in unallocated cash by improving team accuracy.

Affiliations

  • Contributor, Payment Service Providers Association (PSPA) Innovation Committee
  • Financial Services Coalition (FSC) - Payment Processing Sector
  • Advisory group participant, Global Payment Fraud Prevention Council
  • Certified PCI Professionals program certification from PCI Security Standards Council (PCI SSC)
  • Member, Global Anti-Fraud Payments Professionals Forum
  • American Marketing Association
  • Association of Information Technology Professionals
  • Active member, Risk Management Association (RMA) for B2B Payments
  • Active participant, Payment Processors Network (PPN)
  • International Association of Administrative Professionals

Certifications

  • PCI DSS Implementation Certification - framework
  • Cross-Border Payments and Currency Conversion Certification - method
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Certified in Payment Processing Fundamentals - Summit Group
  • International ACH Transactions (IAT) Certification - method
  • Fraud Risk Management for Payment Processors - initiative
  • Certified Treasury Professional (CTP) - Association for Financial Professionals
  • Certified Public Accountant (CPA)
  • Advanced Card Payments Certification - Brightline

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