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Skills

  • Supervision
  • Strong verbal communication
  • Budgets
  • Communications
  • Food preparation
  • Statutory Reporting
  • Cost accounting
  • ERP software
  • Process implementation
  • Document scanning

Work Experiences

  • Processed payroll for 8 employees, including commissions, taxes, paid time off, and healthcare benefits each two years.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Created profit and loss statements and balance sheets on a monthly, quarterly, and annual basis.
  • Was in charge of automating office procedures like correspondence management, recordkeeping, and online communication.
  • Processed over $3 in nightly bills, checks, and vendor payments while keeping meticulous records and receipts.
  • Used Power BI to input financial data and generate reports.
  • Stayed on top of applicable federal and state requirements to reduce legal and financial risks.
  • By using the metric program to create daily spreadsheets, I was able to streamline financial reporting.
  • Used my mathematical skills to calculate and verify figures in all aspects of accounting systems on a daily basis.
  • Aided the day staff by performing daily computer backups, virus scans, and software updates.

Summaries

  • Professional with exceptional documentation management skills and process development expertise category.
  • Personable with a strong commitment to achieving objectives, modernizing systems, and carefully managing metric documentation.
  • Experienced accounting support professional with a track record of managing both routine and complex accounting needs.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Tableau is a skill that I've honed over the years.
  • Accounting software programs, such as Adobe Creative Suite, are second nature to her.
  • Accounts Payable Clerk who has worked with standard accounts for 4 years.
  • Motivated Payment Processor with experience managing large-scale projects, including budgeting and administration.
  • Inventory control and tracking experience, as well as vendor negotiations.

Accomplishments

  • Recognized for increasing customer satisfaction by 61% through efficient payment dispute resolutions within two years.
  • Identified and corrected discrepancies within the payment gateway systems, leading to a 15% improvement in overall accuracy.
  • Collaborated with the Risk Management team to develop new fraud prevention protocols, decreasing fraudulent transactions by 54%.
  • Collaborated with cross-disciplinary teams to streamline B2B payments, resulting in 22% faster fund transfers for corporate clients.
  • Received Excellence Award for reducing transaction disputes by 26% within a 2021 period through improved process workflows.
  • Achieved timely and accurate reconciliation for daily ACH and wire transfers, maintaining a 42% on-time completion rate.
  • Implemented new payment system procedures, reducing processing delays and improving cash flow efficiency by 28%.
  • Collaborated with team of 2 in the development of method.
  • Coordinated with internal regulatory teams to ensure secure handling of sensitive customer data that met system.
  • Streamlined the resolution processes for technical issues with external payment gateways, reducing downtime by 18 months.

Affiliations

  • Active participant, Payment Processors Network (PPN)
  • Participant in FinTech Conference for Payment Processing Innovations 2015
  • Financial Services Coalition (FSC) - Payment Processing Sector
  • Regular participant in webinars hosted by Association for Financial Professionals (AFP)
  • National Association of Social Workers
  • Enrolled in CFE (Certified Fraud Examiner) Program, Association of Certified Fraud Examiners (ACFE)
  • Advisory board participant, National Association of Payment Processors (NAPP)
  • Rotary International
  • Society of Human Resource Management
  • Participant of Chargeback Professionals Association Workshops

Certifications

  • Certified Treasury Professional (CTP) - Association for Financial Professionals
  • Certified Business Analysis Professional (CBAP)
  • Blockchain Basics Certification - metric
  • Certified Information Systems Auditor (CISA) - metric
  • CompTIA A+ Technician
  • CompTIA Network+
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Banking and Payments Professional Certification - procedure
  • Global Payments Compliance and Risk Management Certification - initiative

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