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Skills

  • Proficient in AutoCAD
  • Data analysis tools
  • Shop math
  • Communications
  • Complaint resolution
  • Industry safety equipment
  • Computer proficient
  • Programming transponder keys
  • Process improvement
  • Bilingual Spanish/English

Work Experiences

  • Hired, trained, and supervised crew members in project application, customer relations, and customer service.
  • Led
  • Assisted in caulking pipe joints to ensure that they were properly sealed.
  • Helped with the implementation of operations, maintenance, and capital plans.
  • Drove
  • Removed
  • Established work priorities in order to meet contractual schedule and installation obligations.
  • Gave a performance
  • Raised the stakes.
  • Cleaned and oiled the machines, as well as adding coolant to the reservoirs.

Summaries

  • Professional locksmith with excellent verbal and written communication skills and a meticulous attention to detail.
  • In a group setting, this works well.
  • Expert at managing subcontractors and collaborating with architects to complete projects on time and on budget.
  • Experienced lock installer and repairer with a broad range of lock types, brands, and systems, as well as related door hardware.
  • Innovative
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • At all times, we are committed to providing prompt and efficient service.
  • With 6 years of hands-on experience in a multi-unit facility maintenance capacity, I am a dependable Facilities Maintenance Technician.
  • Proactive
  • Professional with extensive experience installing and repairing various types of locks and related hardware.

Accomplishments

  • Led a team of 16 locksmiths on a large-scale rekeying project in a Raleigh commercial complex, delivered ahead of schedule by 69%.
  • Developed and implemented a security lock documentation procedure that improved emergency access and responsiveness by 30%.
  • Resolved product issue through consumer testing.
  • Introduced advanced laser key cutting techniques, improving key duplication accuracy by 54% and reducing client costs.
  • Reporting: Responsible for daily reporting on production equipment, including parts produced, downtime minutes, and any quality concerns.
  • Increased sales 8% over 18 months.
  • Blueprint Reading: Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
  • Earned OSHA in 2016, increasing high-level service offerings and contributing to a 38% growth in commercial accounts.
  • Project Management: Used Microsoft Project to document and track jobs.
  • Collaborated with team of 2 in the development of system.

Affiliations

  • Electronic Security Association (ESA) - Regular Member
  • Association for Supply Chain Management (APICS)
  • Ingersoll Rand Security Technologies Certification Program - Completed 2015
  • Certified Key Systems Professional (CKSP)
  • Access Solutions Providers Association (ASPA) - Affiliate
  • National Association of Door and Hardware Distributors (DHI) - Professional Member
  • Rotary International
  • International Council of Nurses
  • National Fire Protection Association (NFPA) - Registered for Safety Compliance Training
  • American Marketing Association

Certifications

  • Commercial Locksmith Training Certification from initiative
  • Basic Master Keying Course Certification from Vantage
  • Master Key System Specialist Certification from Keyscan Access Control Systems
  • Safe Technician Certification from Safe and Vault Technicians Association (SAVTA)
  • Automotive Locksmith Certification from Locksmith Training Institute
  • Security Industry Association (SIA) Certified Security Project Manager (CSPM)
  • Certified Public Accountant (CPA)
  • Safe Deposit Box Servicing Certification from Cedar Works
  • CompTIA A+ Technician
  • Certified Protection Officer (CPO)

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