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Skills

  • Cross-functional team leadership
  • Insurance audit and claims liability identification
  • Contract negotiation with reinsurers
  • Client relationship management
  • Budgets
  • Advanced statistical risk assessment
  • Problem resolution
  • Team building
  • System equipment
  • Regulatory compliance

Work Experiences

  • Built and maintained strategic partnerships with key brokers and agents, resulting in a 28% growth in overall premium business.
  • Achieved a 30% more accurate pricing strategy.
  • Advised on policy updates.
  • Achieved growth over two years.
  • Achieved a 69% reduction in incident reports.
  • Achieved results within several months.
  • Balanced risk and profitability in a portfolio of over $17, achieving a Top Performer for excellence in sustainable growth.
  • Achieved the Innovation Award.
  • Achieved a Employee of the Year for excellence in sustainable growth.
  • Collaborated with system customers to determine their needs and deliver program service.

Summaries

  • Collaborative professional with a strong reputation.
  • To deliver information to policyholders, makes use of well-developed communication skills.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborative professional with a strong reputation for building strategic broker relationships, enabling a premium revenue growth of 66% in competitive markets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Aligned decisions with firm loss ratio goals.
  • Adept at mentoring junior underwriters, improving team productivity and accuracy by 24% within the past year through targeted training and leadership initiatives.
  • Authorized casualty policy renewals valued at $17.
  • Casualty Underwriter with 9 years of successful client relations and team leadership experience.

Accomplishments

  • Developed a new audit procedure that identified and mitigated potential gaps in existing casualty insurance policies, preventing claims totaling $18.
  • Developed a multi-year risk mitigation plan for high-exposure accounts, reducing the company's exposure risk by $3 while maintaining profitability.
  • Optimized portfolio performance through thorough risk evaluations, achieving portfolio return growth of 54% within the past year.
  • Led project to review underwriting guidelines, achieving industry compliance standards and improving risk control for complex casualty risks.
  • Reduced casualty policy defaults by 67% through targeted client risk education programs, resulting in increased compliance and improved client satisfaction.
  • Implemented new underwriting protocol that reduced claims on high-exposure policies by 71%, contributing to a 78% increase in company profitability.
  • Worked cross-functionally with legal and actuarial teams to address complex liability concerns and reduce potential losses on key accounts by $15.
  • Worked alongside the claims team to identify high-risk areas and adjusted premiums, leading to a reduction in overall claim payouts by 21%.
  • Reviewed market trends and adjusted premium strategies for method, which resulted in a 69% premium growth over 2021.
  • Identified standard, developed tailored underwriting guidelines, and achieved a 39% reduction in claims frequency within one year.

Affiliations

  • International Risk Management Institute (IRMI)
  • National Association of Professional Surplus Lines Offices (NAPSLO)
  • American Society of Safety Professionals
  • Reinsurance Association of America (RAA)
  • Insurance Services Office (ISO) Advisory Panel
  • International Council of Nurses
  • Toastmasters
  • International Underwriting Association (IUA)
  • Society of Women Engineers
  • Society of Insurance Trainers and Educators (SITE)

Certifications

  • Risk and Insurance Management Society (RIMS) Fellow
  • CompTIA A+ Technician
  • Digital Insurance Innovator Certification from Beacon Labs
  • Associate in Risk Management (ARM) from The Institutes
  • Apple Certified Associate (ACA)
  • Commercial Insurance Specialist (CIS) from Summit Group
  • Advanced Workers Compensation Underwriting Specialist (AWCUS) from Ironclad Systems
  • ServSafe
  • Associate in Claims (AIC) from The Institutes
  • Certified Professional Insurance Agent (CPIA) from American Insurance Marketing and Sales Society

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