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Skills

  • Inventory management
  • AMSI
  • Budget development
  • Employee scheduling
  • Property tours and inspections
  • Building system functionality
  • Maintenance knowledge
  • City and county regulations
  • Relationship building
  • Contract negotiation

Work Experiences

  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Presented sellers with purchase offers for their consideration.
  • Reduced vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Assisted clients in selecting the appropriate property from beginning to end of the home-buying process.
  • Collaborated with clients to obtain the necessary loans, inspections, and credit reports.
  • Gave upbeat and persuasive sales presentations.
  • Ensured that rent collections were received on time and that they were reconciled in accordance with landlord and resident statutes.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 17% or higher.
  • Created, reviewed, and submitted operating and capital budgets for the property.

Summaries

  • Dedicated to learning, growing, and succeeding in Real Estate.
  • A dedicated Building Manager who promotes outstanding skills in customer service, policy and procedure oversight, and facility security.
  • Detail-oriented with prior experience coordinating vendor management and risk assessment.
  • A pleasant personality and a customer-focused background, as well as knowledge of budget management.
  • Exceptionally capable of resolving program issues.
  • A customer-focused individual with project management and conflict resolution skills.
  • Dedicated sales and marketing professional with a track record of exceeding goals, retaining customers, and maintaining a strong customer satisfaction reputation.
  • Property manager with a strong mix of people skills and the ability to implement and enforce property rules and regulations.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Ready to apply my skills and knowledge to a challenging role that offers the opportunity for long-term career advancement and success.

Accomplishments

  • Improved facility energy efficiency by 41% by implementing green energy solutions, resulting in annual savings of $2 in utility expenses.
  • Documented and resolved system which led to standard.
  • Maintained frequent facility inspections, spotting early maintenance needs and reducing emergency repairs by 85%, cutting costs on unplanned maintenance.
  • Orchestrated the transition to a new property management system, reducing downtime and improving data access which led to 29% more efficient facility reporting.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced annual building maintenance costs by an estimated $4 by optimizing vendor contracts and introducing cost-effective practices.
  • Led a $18 capital improvement project, delivering it under budget and ahead of schedule while adhering to safety and building codes.
  • Devised an emergency response strategy that facilitated quicker evacuation times during fire drills, reducing total evacuation time by 84%.
  • Reduced tenant turnover by 61% by implementing proactive tenant relationship management strategies and improving response time to inquiries.
  • Trained a 17-person team on new maintenance management software, improving task scheduling efficiency and reporting accuracy by 29%.

Affiliations

  • Building Owners and Managers Association (BOMA)
  • American Institute of Constructors (AIC)
  • Leadership in Energy and Environmental Design (LEED) Certification
  • National Association of Safety Professionals (NASP)
  • American Medical Informatics Association
  • Environmental Protection Agency (EPA) Certification holder
  • Institute of Real Estate Management (IREM)
  • Construction Specifications Institute (CSI)
  • Building Services Research and Information Association (BSRIA)
  • Association of Information Technology Professionals

Certifications

  • Project Management Professional (PMP) - Northwind
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Advanced Wastewater Treatment Operator Certification - program
  • Certified Risk Management Professional (CRMP) - Vantage
  • OSHA Hazardous Waste Operations and Emergency Response (HAZWOPER) Certification
  • Certified Safety Professional (CSP) - Brightline
  • Institute of Workplace and Facilities Management (IWFM) Level 5 Certificate
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Building Commissioning Professional (CBCP) – Lakeside Partners

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