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Skills

  • Team management
  • Communications
  • Customer relations
  • Business operations
  • Account servicing
  • Network development
  • Regulatory compliance
  • Market trend analysis
  • Retention strategies
  • Marketing understanding

Work Experiences

  • Met with current and potential customers to assess their needs and make recommendations for the best category solutions.
  • Achieved results across Atlanta.
  • Increased the team's revenue by over $4 in sales.
  • Achieved an average of 35% year-over-year growth per client.
  • Addressed client feedback.
  • Managed Jira inventory to improve sales pitches and closed more than 7 sales in 18 months.
  • By reviewing business directories, building a database of leads, and implemented, I was able to target potential clients.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Adjusted pricing models.
  • Achieved $5 in additional revenue.

Summaries

  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Extensive knowledge of accounting and inventory management, as well as a thorough understanding of framework product specifications.
  • Talented sales representative with a proven track record of generating leads and over 18 years of experience.
  • Mandarin is a bilingual individual who is fluent in both languages.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Within Miscellaneous, senior Medical Sales Specialist and outstanding performer in vendor management and strategic planning.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished in strategic planning and territory management.
  • Clear understanding of process improvement and strategic planning as well as data analysis training.

Accomplishments

  • Presented detailed case studies to healthcare practitioners, boosting product recommendations by 33% over 2022.
  • Managed relationships with 17 top-tier hospital networks, increasing recurring sales revenue by 46%.
  • Trained 15 of healthcare professionals on product knowledge, increasing customer satisfaction by 32% points.
  • Coordinated with sales and marketing teams to implement strategies that reduced lead time by 8%.
  • Developed a competitive pricing model that resulted in a 59% improvement in customer conversion rates.
  • Developed key partnerships with healthcare professionals that resulted in $$132,000 of new product sales.
  • Reengineered customer service protocols, leading to a 2% increase in customer reloads and added services.
  • Partnered with medical and pharmaceutical vendors in the Midwest, resulting in a 62% expansion in market share.
  • Utilized metric to track key sales data, reducing manual entry errors by 81% and improving reporting efficiency.
  • Documented and resolved metric which led to system.

Affiliations

  • Lions Club
  • International Association of Administrative Professionals
  • American Society of Safety Professionals
  • Medical Sales College Graduate Network
  • Drug Information Association (DIA)
  • International Society for Pharmaceutical Engineering (ISPE)
  • Healthcare Financial Management Association (HFMA)
  • Toastmasters
  • American Society of Medical Sales Trainers
  • Healthcare Businesswomen’s Association (HBA)

Certifications

  • Salesforce
  • Medical Device Sales Representative License – metric
  • Revenue Growth Strategies Certification – Northwind, 2020
  • Certified Medical Device and Equipment Specialist – Vantage
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hospital Sales Training Certification – Harbor & Co.
  • Account-Based Marketing Strategy Certification – Cedar Works
  • Certified Strategic Sales Plan Developer – Lakeside Partners
  • Certified Medical Sales Professional (CMSP) - Beacon Labs

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