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Skills

  • Administrative support
  • Client Requirement Analysis
  • Letterpressing
  • Adherence to quality standards
  • Reel stand operations knowledge
  • Training program development
  • Supervision
  • Line and brush gauge tools proficient
  • Planning and coordination
  • RFI Scanners

Work Experiences

  • Achieved 48% repeat business in 2016.
  • Learned stakeholder engagement and risk assessment to help with office needs.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Achieved Innovation Award for outstanding print quality.
  • Kept my method knowledge up to date by doing performance reporting and quality assurance.
  • Achieved this for 10 consecutive years.
  • Oversaw project timelines to ensure that client and internal creative and design requirements were met on time and on budget.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Achieved a precision metric of framework.
  • Set up the fold correctly by adjusting the roll mechanisms, tension, and guide devices.

Summaries

  • Ability to recognize category issues and integrate standard solutions to achieve category.
  • Cross-functional collaboration in initiative settings and cross-functional collaboration in budget management settings.
  • Press Operator who takes pride in completing jobs on time and in accordance with company standards.
  • Lead Printer is a hardworking and dependable Lead Printer who excels at stakeholder engagement and workflow optimization.
  • Client relations Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • ITIL certified
  • Strategic thinker with expertise in vendor management.
  • SAP and Power BI experts with exceptional interpersonal skills.
  • Achieved 18 consecutive years of enhanced customer retention rates.
  • Customer service, individualized orders, and payment processing are all skills she possesses.

Accomplishments

  • Improved staff retention and satisfaction by spearheading a mentorship program, increasing employee growth opportunities and teamwork output.
  • Reduced machine downtime by implementing predictive maintenance schedules, increasing production capacity by 60%.
  • Led the migration to cloud-based printing software, improving project tracking and resulting in a 41% increase in job accuracy.
  • Supervised a team of 6 printers, optimizing workflow efficiency and reducing job completion time by two years.
  • Outsourced non-essential printing tasks to external vendors, streamlined operations, and cut production costs by $9.
  • Collaborated with sales team to customize print solutions, driving a 45% increase in client retention for 2015.
  • Collaborated with external departments to meet tight project deadlines during peak seasons, increasing overall department productivity by 64%.
  • Reduced ink wastage by 28% by introducing cost-effective ink management systems and conducting regular color calibration checks.
  • Negotiated with vendors to secure bulk discounts on printing materials, saving the company $2 over the past year.
  • Introduced variable data printing technologies, allowing customers to offer personalized products and driving exposure of brand offerings.

Affiliations

  • Certified in Industrial Printing Technologies by framework
  • Alumni, framework Advanced Manufacturing Processes Course
  • Active Member, InkJet and Substrate Solutions Educational Network
  • Participant, G7 Expert Certification Program by IDEAlliance
  • Member, Bindery & Finishing Professionals Association
  • Member, Global Council on Digital Printing Innovations
  • Certifications in Print Production Management, method
  • Participant, Commercial Print Tech Leadership Summit 2020
  • Volunteer, Out-of-Home Printing Sustainability Campaign
  • Member, International Sign Association (ISA)

Certifications

  • Microsoft Office Specialist (MOS)
  • Project Management Professional (PMP)
  • ServSafe
  • Lean Six Sigma Green Belt Certification for Print and Production Environments
  • Certification for Advanced Lithographic Printing (ALP) - system
  • Google Certified Professional Cloud Architect
  • AGA Academy Certified Prepress Technician - system
  • Certified Public Accountant (CPA)
  • Master Printing Certification – standard
  • Mastery of Hybrid Print Technology Certification (MHPT) - framework

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