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Skills

  • Implementation of quality control protocols
  • Risk management
  • Method equipment
  • Process improvement
  • Complex case evaluation and mentorship
  • Insurance policy pricing strategies
  • Supervision
  • Data-driven decision making
  • Loss protection
  • Policy quoting and pricing

Work Experiences

  • Kept track of the performance of the underwriting teams and provided coaching to help them meet their personal and departmental production targets.
  • Looked for industry trends on social media and through online sources.
  • Adopted quality control protocols department-wide.
  • Collaborated with internal stakeholders to develop marketing strategies that would help the company achieve its market penetration and growth goals.
  • Collaborated on the underwriting team.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Assessed emerging risks in the agricultural insurance sector.
  • Achieved results in 2020.
  • Adopted companywide.
  • Achieved a $11 reduction in operational overhead.

Summaries

  • Assistant Director of Underwriting with 10 years of experience in standard insurance.
  • Assistant Director of Underwriting with 5 years of successful workflow optimization and process improvement experience.
  • Within Insurance, senior Assistant Director of Underwriting and outstanding performer in cross-functional collaboration and vendor management.
  • Adept at minimizing losses through collaboration with risk management, resulting in a 48% reduction in claim payouts for high-risk accounts.
  • Achieved a 48% improvement in processing time.
  • Achieved zero disruptions or misalignment.
  • Adjusted risk appetites proactively.
  • Assistant Director of Underwriting is a recent graduate with a degree in Insurance who is excited to begin a career in underwriting.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished underwriting professional.

Accomplishments

  • Headed the introduction of a risk-scoring model that enhanced underwriting risk selection accuracy by 58%, leading to better profitability.
  • Secured reinsurance for a diverse portfolio that resulted in a savings of $9,000, while maintaining coverage for high-risk clients in 2019.
  • Championed departmental focus on compliance and risk management, reducing fines and penalties by $153,000 through conducting internal underwriting audits.
  • Initiated changes in underwriting guidelines that controlled adverse selection, reducing the loss ratio by 85%.
  • Developed risk management protocols that minimized claims by $163,000 annually, resulting in increased underwriting profitability.
  • Identified key market trends and adjusted portfolio strategies, leading to premium growth of $16,000 and improved underwriting profitability by 51%.
  • Reduced claims payouts by $206,000 annually through strengthened underwriting scrutiny and the introduction of stricter guidelines.
  • Documented and resolved category which led to process.
  • Played a pivotal role in developing loss mitigation strategies, reducing claims by $97,000 per year through thorough risk assessment procedures.
  • Trained and mentored a team of 15 underwriters, improving their accuracy and productivity which resulted in exceeding department KPIs by 45%.

Affiliations

  • Jaycees
  • Enterprise Risk Management Academy (ERMA)
  • International Council of Nurses
  • Certified Insurance Data Scientist (CIDS)
  • Federation of European Risk Management Associations (FERMA)
  • Insurance Accounting & Systems Association (IASA)
  • Insurance Institute of America (IIA)
  • National Association of Professional Insurance Agents (PIA)
  • American Medical Informatics Association
  • Society for Human Resource Management Accounting Standards Group (SHRM-ASG)

Certifications

  • Chartered Life Underwriter (CLU) – The American College of Financial Services
  • Leadership in Insurance Organizations (LIO) - Northwind
  • Contract Surety Bond Specialist (CSBS) - program
  • CompTIA Security+
  • Certified Public Accountant (CPA)
  • Cisco Certified Network Associate (CCNA)
  • Associate in Underwriting (AU) - procedure
  • Certified Specialist in Insurance Regulation (CSIR) - framework
  • Chartered Property Casualty Underwriter (CPCU) - The Institutes
  • Insurance Compliance Certification Northwind

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