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Skills

  • Regulatory compliance
  • Freight market trend analysis
  • Paperwork preparation
  • Customer Relationship Management (CRM)
  • Team management
  • Cross-team collaboration
  • First Aid/CPR
  • Container optimization strategies
  • Price quoting
  • Custom packaging solutions

Work Experiences

  • Am in charge of arranging goods transportation.
  • Conducted detailed route analysis to identify fuel-saving opportunities, leading to a reduction in transportation costs by $12 per shipment.
  • Acted as the primary point of contact for 9 key accounts.
  • Allowed for immediate interventions in case of delays.
  • Achieved a 23% decrease in customs delays.
  • Built long-term relationships with Seattle-based carriers, enabling the procurement of shipping routes at 49%-lower-than-market rates.
  • Collaborated with warehouse teams.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 58% revenue growth year-over-year by capturing new clients and expanding services across Columbus.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Adept Freight Forwarder known for cutting freight damage incidents by 53% through strategic load configuration optimization, in collaboration with warehouse teams.
  • Certified OSHA Freight Forwarder.
  • Accomplished Freight Forwarder with a proven track record of improving international shipment timelines by 17%, optimizing carrier negotiations, and managing 3 key accounts.
  • Meets deadlines and budget constraints while also managing administrative functions and assisting with account needs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 24% reduction in total freight cost for clients.
  • Client-centric approach.
  • Freight Forwarder with 2 years of successful budget management and quality assurance experience.
  • Achieved 67% improvement in inventory turnover rates.

Accomplishments

  • Enabled real-time updates by integrating process into daily logistics operations, reducing tracking discrepancies by 35%.
  • Reduced missing or delayed freight scenarios by implementing stricter inventory control measures, resulting in 68% fewer incidences.
  • Trained a team of 11 freight coordinators on customs clearance procedures, achieving a 41% reduction in customs delays.
  • Collaborated with customs brokers to streamline document verification, reducing customs clearance times by 13 days.
  • Developed a client-focused approach for addressing shipment issues, increasing client satisfaction scores by 31% over one year.
  • Implemented advanced shipping optimization strategy, reducing transit times by 15 days and cutting freight costs by 61%.
  • Expanded service capabilities in Portland, resulting in a 27% increase in client retainment and new business.
  • Documented and resolved method which led to category.
  • Redesigned transportation workflows involving framework, decreasing transit time by 18 days and cutting overtime costs by 48%.
  • Worked closely with framework to ensure smooth coordination of shipping schedules, improving time-to-delivery by 17 hours.

Affiliations

  • Council of Supply Chain Management Professionals (CSCMP)
  • North American Transportation Management Institute (NATMI)
  • Toastmasters
  • Association for Computing Machinery
  • Certified Customs Specialist (CCS) certification from the NCBFAA
  • International Association of Administrative Professionals
  • Certified Transportation & Logistics (CTL) by AST&L
  • Society of Human Resource Management
  • American Society of Transportation and Logistics (AST&L)
  • National Association of Freight and Logistics (NAFL)

Certifications

  • CompTIA A+ Technician
  • Salesforce
  • Lean Six Sigma Green Belt Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • International Logistics and Management Certification by the International Federation of Purchasing and Supply Management (IFPSM)
  • CompTIA Security+
  • Certified Public Accountant
  • Global Trade Certificate (GTC) by International Chamber of Commerce (ICC Academy)
  • Certified Export Specialist (CES) by National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Certified Business Analysis Professional (CBAP)

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