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Skills

  • Export compliance
  • Freight forwarding software proficiency (HubSpot)
  • Freight rate procurement
  • Vendor relationship management
  • Budgets
  • Freight market trend analysis
  • Price quoting
  • Invoicing oversight
  • Asana expertise
  • Team building

Work Experiences

  • Allowed for immediate interventions in case of delays.
  • Conducted detailed route analysis to identify fuel-saving opportunities, leading to a reduction in transportation costs by $12 per shipment.
  • Achieved a 32% uplift in efficiency.
  • Am in charge of arranging goods transportation.
  • Captured new clients.
  • Create and send bills of lading to all appropriate parties as needed.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with external freight agents to troubleshoot urgent logistics issues, achieving zero overcharges or extra fees on 7 high-value shipments.
  • Collaborated with warehouse teams.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Collaborative Freight Forwarder.
  • Cut freight damage incidents by 50%.
  • Customer-focused Freight Forwarder.
  • Certified ITIL Freight Forwarder with in-depth knowledge of customs regulations, ensuring compliance and seamless cross-border shipments.
  • Adept at negotiating with carriers.
  • Freight Forwarder with 2 years of successful budget management and quality assurance experience.
  • Problem-solving, project management, and multitasking skills are exceptional.
  • Strengths in quality assurance and data analysis backed up by Miscellaneous training.
  • Achieved clearer communication.
  • Achieved a 51% boost in customer satisfaction.

Accomplishments

  • Reduced missing or delayed freight scenarios by implementing stricter inventory control measures, resulting in 68% fewer incidences.
  • Expanded service capabilities in Portland, resulting in a 27% increase in client retainment and new business.
  • Documented and resolved method which led to category.
  • Implemented advanced shipping optimization strategy, reducing transit times by 15 days and cutting freight costs by 61%.
  • Planned and executed large-scale distribution projects, ensuring timely delivery of over 13 units with 85% adherence to client deadlines.
  • Collaborated with team of 11 in the development of program.
  • Proactively communicated with vendors and customers to address shipment disruptions, reducing downtime by 57% during high-volume seasons.
  • Led continuous improvement projects to streamline dock activities, improving shipment processing speed by 80%.
  • Developed a client-focused approach for addressing shipment issues, increasing client satisfaction scores by 31% over one year.
  • Collaborated with customs brokers to streamline document verification, reducing customs clearance times by 13 days.

Affiliations

  • Jaycees
  • Professional Association of Exporters and Importers (PAEI)
  • International Federation of Freight Forwarders Associations (FIATA)
  • American Society of Transportation and Logistics (AST&L)
  • Intermodal Association of North America (IANA)
  • Freight Forwarders Association of program
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Global Logistics Network (GLN)
  • Society of Human Resource Management

Certifications

  • Certified Transportation Broker (CTB) by Transportation Intermediaries Association (TIA)
  • Certified Ocean Freight Specialist (COFS) by FIATA
  • International Logistics and Management Certification by the International Federation of Purchasing and Supply Management (IFPSM)
  • Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • Certified Global Logistics Manager (CGLM) by International Trade Certification Institute
  • Transport and Logistics Management Certification by The Chartered Institute of Logistics and Transport (CILT)
  • International Air Transport Association (IATA) Dangerous Goods Regulations Training
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)

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