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Skills

  • Suicide prevention specialist
  • Case file documentation and records management
  • Relationship development
  • MS Office
  • Safety planning
  • Mood disorders knowledge
  • Multidisciplinary team collaboration
  • Team building
  • Community outreach expert
  • Invoice generation

Work Experiences

  • Provided end-of-life counseling, crisis intervention, and resource management to metric patients and families.
  • Achieved results within 6 months.
  • Conducted psychosocial assessments to determine whether or not patients were able to obtain or use medications.
  • Worked with a multidisciplinary team of mental health case managers and disability workers to produce standard.
  • Achieved a 53% improvement in adherence to care plans.
  • Achieved results across several months.
  • Achieved a 32% increase in goal achievements over 2020.
  • Achieved a 38% reduction in crisis interventions.
  • Achieved successful discharge planning for 4% of clients.
  • Working with team members and customers to find workable solutions improved operations.

Summaries

  • Patient-centered social worker skilled at putting patients at ease and tailoring treatment plans to each patient's unique strengths.
  • Ability to recognize category issues and integrate method solutions to achieve category.
  • Achieved results within 6 months.
  • Blended Case Manager is a hardworking and dependable Blended Case Manager who excels at budget management and risk assessment.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Achieved a 82% increase in client goal achievement within 2020.
  • Achieved a 82% reduction in client relapse rates.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Knowledge of Power BI in depth, as well as data analysis and cross-functional collaboration abilities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Monitored client progress post-discharge through daily check-ins for several months, reducing relapse rates by 15%.
  • Collaborated with behavioral health professionals and clinicians to develop tailored care plans for clients with co-occurring disorders, improving symptom management outcomes by 29%.
  • Utilized motivational interviewing techniques to enhance client engagement, resulting in a 41% improvement in treatment retention.
  • Enhanced accuracy in case file documentation using Jira, resulting in 69% fewer administrative errors during state audits.
  • Documented and reported case developments in compliance with Brightline standards, drastically reducing audit findings by 64%.
  • Evaluated the efficacy of treatment plans quarterly and recommended adjustments, leading to a reduction in hospitalizations by 68%.
  • Standardized weekly progress report structures, facilitating more consistent updates to key stakeholders and increasing transparency for decision-making.
  • Coordinated access to financial aid programs, securing an increase in benefits for 15 families by 71% in 2023.
  • Spearheaded community outreach campaigns, leading to a 27% rise in public awareness of available case management services.
  • Developed and deployed digital reporting systems, reducing manual case file errors by 17% and improving real-time monitoring of client progress.

Affiliations

  • Affiliate, American Public Health Association (APHA)
  • Volunteer Coordinator, Regional Mental Health Crisis Response Team
  • Advisor, Community-Based Mental Health Initiatives in Chicago
  • Member, National Organization for Human Services (NOHS)
  • Grant Reviewer, Mental Health America (MHA)
  • Co-Chair, Local Human Services Advocacy Council
  • Certified Instructor, Wellness Recovery Action Plan (WRAP) Program
  • Member, National Association of Social Workers (NASW)
  • Affiliate, Council on Social Work Education (CSWE)
  • Member, Association for Behavioral and Cognitive Therapies (ABCT)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Certified in Social Services Competency-Based Training (CBT)
  • American Academy of Financial Management (AAFM)
  • CompTIA A+ Technician
  • Ethical Decision-Making in Social Work Practice Certification
  • Certified Mental Health Case Manager (CMHCM)
  • Family Development Credential (FDC)
  • Certified Community Health Worker (CHW)
  • Housing and Urban Development (HUD) Housing Counselor Certification

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