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Skills

  • Emotional intelligence
  • Communications
  • Mediation and crisis intervention
  • Student records management
  • Operational improvement
  • Crisis intervention techniques
  • Business operations
  • First-Year Student Onboarding
  • Adaptability in dynamic environments
  • Collaboration with academic advisors

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Advised standard students on how to navigate personal challenges and school life balance, leading to improved retention in 2024.
  • Collaborated with university staff.
  • Coordinated a peer tutoring program.
  • Created and distributed resource guides for 6 first-year students, improving program satisfaction scores by 33%.
  • Collaborated with the engineering.
  • Looked for industry trends on social media and through online sources.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Completed by the end of the semester.
  • Contributed to higher engagement.

Summaries

  • Dedicated Freshman Mentor with expertise in a variety of counseling therapies, including substance abuse, grief, and domestic violence.
  • Collaborative Freshman Mentor with a demonstrated history of organizing peer tutoring programs, helping students improve grades by up to 67%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborative Freshman Mentor.
  • Collaborative Freshman Mentor, leading campus events aimed at improving first-year engagement and boosting participation by 60%.
  • Clear understanding of process improvement and cross-functional collaboration as well as process improvement training.
  • Boosted participation by 46%.
  • Boosted program participation and engagement.
  • Within Miscellaneous, senior Freshman Mentor and outstanding performer in vendor management and risk assessment.
  • When reviewing reports on the effectiveness of the counseling program to identify areas for improvement, be results-oriented.

Accomplishments

  • Resolved product issue through consumer testing.
  • Introduced digital participation tools that allowed for real-time tracking and improved program involvement by 75%.
  • Developed a resource guide for incoming students that reduced information gaps and increased resource utilization by 45%.
  • Led group discussions and peer review sessions that improved freshman group project completion rates by 56%.
  • Established a tracking system for student participation in campus programs, leading to a 47% increase in engagement.
  • Partnered with department heads to implement student engagement strategies, increasing first-year retention rates by 45%.
  • Designed and conducted outreach campaigns improving student participation in wellness workshops by 16%.
  • Coordinated with residence hall coordinators to increase participation in social adjustment programs by 51%.
  • Organized monthly mentor/mentee interactions that resulted in increased knowledge-sharing and student satisfaction increasing by 78%.
  • Organized peer mentoring group workshops that increased student interaction by 69% over the course of three years.

Affiliations

  • International Association of Administrative Professionals
  • Council for the Advancement of Standards in Higher Education (CAS)
  • Association for Orientation, Transition, and Retention in Higher Education (NODA)
  • Freemason
  • Leadership in Educational Diversity Organization (LEDO)
  • Rotary International
  • Annual Undergraduate Mentorship Workshop Leadership
  • Association for Supply Chain Management (APICS)
  • Mentee in Campus Leadership and Mentoring Program
  • National Association of Social Workers

Certifications

  • Leadership in Student Affairs Certificate – Northwind
  • Certified Diversity and Inclusion Educator (CDIE) - Northwind
  • Certified Student Success Coach (CSSC) - Summit Group
  • First Aid/CPR Certified
  • Student Support and Success Leadership Certificate - Ironclad Systems
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Certified Peer Educator (CPE) - Beacon Labs

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