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Skills

Supervision
Emergency maintenance response coordination
Process improvement
Performance metrics and reporting
Project organization
Operational cost analysis and forecasting
Procedure equipment
Airworthiness certification
Team management
Employee Engagement and Retention Strategies

Work Experiences

Kept track of safety compliance in order to maintain high standards and keep team members safe.
With ongoing training and close employee mentoring for new and less experienced team members, I was able to close knowledge gaps.
Achieved ITIL.
Achieved a 70% improvement in repair turnaround times.
Was in charge of overseeing daily operations, which included employee performance, preventative maintenance, and safety.
Created and implemented employee incentive programs to motivate high-performing employees.
Completed the project two years ahead of schedule.
Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.
Conducted root cause analysis on frequent equipment failures, leading to the redesign of key maintenance practices that improved reliability by 25%.
Evaluated operating conditions and made adjustments to improve performance and extend the life of the equipment.

Summaries

Strengths in team leadership and client relations backed up by Miscellaneous training.
Achieved a 61% boost in equipment reliability.
Achieved a 24% reduction in workplace accidents in 2018.
Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
Cut operational costs by 37%.
Analytical problem-solver skilled in conducting root cause analyses, resulting in a 28% boost in equipment reliability and improved maintenance practices that reduce future failures.
Committed to improving workplace safety and reducing risks through improved safety training.
Achieved a 61% reduction in machine downtime.
Achieved more consistent uptime.
Maintenance Control Supervisor is a multi-talented Maintenance Control Supervisor who is consistently rewarded for planning and operational improvements.

Accomplishments

Collaborated with team of 12 in the development of process.
Improved overall team efficiency by 75% through implementation of advanced diagnostic tools and consistent training sessions.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Successfully collaborated with external vendors and suppliers, reducing part procurement time by 78% and improving repair workflow.
Resolved product issue through consumer testing.
Facilitated cross-team communication and coordination, resulting in 83% improvement in task completion rates with minimal downtime.
Strategically managed maintenance workforce of 13, improving labor utilization and reducing total overtime by 26% annually.
Directed the coordination and execution of maintenance operations across 9 facilities, achieving a fleet uptime of 32% while staying 75% under budget.
Redesigned workforce training protocols that resulted in a 65% reduction in safety-related incidents and a more efficient work environment.
Reduced annual maintenance costs by 46% through extensive resource auditing and cost-effective labor policies.

Affiliations

Society of Women Engineers
Project Management Institute (PMI) – Maintenance Project Management Affiliation
Aircraft Electronics Association (AEA)
Council for Logistics Management – Maintenance and Repair Part’s Inventory Management Focus
Electric Power Research Institute (EPRI) Technical Collaboration Group
Certified Plant Maintenance Manager (CPMM)
National Association of Social Workers
Mechanical Contractors Association of America (MCAA)
International Maintenance Institute (IMI)
Project Management Institute

Certifications

EPA Universal Certification for Air Conditioning and Refrigeration
SHRM Certified Professional (SHRM-CP)
CompTIA Security+
Google Certified Professional Cloud Architect
SHRM Senior Certified Professional (SHRM-SCP)
Advanced Preventive Maintenance Strategies Certification
Certified Technical Fleet Manager (CTFM)
CompTIA Network+
Certified Aviation Manager (CAM)
Certified Maintenance Planner (CMP)

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