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Skills

  • Operational improvement
  • Data-driven decision making
  • Cross-functional collaboration
  • Development of intervention plans
  • Family dynamics assessment
  • Organization
  • Client intake and referral procedures
  • Fundraising and partnership development
  • File management
  • Budgets

Work Experiences

  • Delivered culturally sensitive programming for immigrant populations.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Developed a strong and trusting relationship with children and their families, fostering trust and communication in order to meet case requirements.
  • Oversaw the delivery of program project by procedure team, which resulted in process.
  • Delivered workshops to improve district-wide engagement.
  • Created and disseminated educational materials on conflict mediation techniques for 11 community leaders, facilitating peaceful resolutions.
  • Collaborated with local law enforcement and mental health professionals to establish crisis response protocols that decreased emergency calls by 55%.
  • Achieved results in under 14 months.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Completed home welfare checks to comply with state and program guidelines.

Summaries

  • Strengths in cross-functional collaboration and budget management backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at implementing early intervention programs for at-risk youth, resulting in a 55% increase in school attendance rates.
  • Achieved a 80% increase in school attendance rates.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Boosted department’s overall efficiency by 40%.
  • Collaborated with law enforcement on crisis intervention.
  • Clear understanding of performance reporting and strategic planning as well as performance reporting training.
  • Achieved significant improvements in family dynamics.

Accomplishments

  • Conducted over 11 home visits weekly, resulting in a 50% improvement in participant mental health outcomes.
  • Provided case management for over 6 clients weekly, ensuring consistent follow-ups, and reducing drop-out rates from treatment programs by 50%.
  • Implemented a harm reduction approach that reduced overdoses within the community by 68% within one year.
  • Coordinated mental health care plans for 3 participants, improving attendance in treatment programs by 56%.
  • Reduced hospitalization of at-risk individuals by 73% by providing timely wellness checks and crisis management services.
  • Documented and resolved process which led to procedure.
  • Developed a youth mentorship program that decreased juvenile delinquency rates by 73% within the first two years of implementation.
  • Collaborated with team of 6 in the development of program.
  • Led intervention initiatives that decreased community violence by 25% across performance reporting over several months.
  • Formulated and facilitated cross-functional meetings with 18 agencies to break down silos and enhance resource delivery by 27%.

Affiliations

  • Project Management Institute
  • Society of Women Engineers
  • Active Advocate, Legislative Advocacy Center of Oregon
  • American Marketing Association
  • Volunteer Coordinator, Food Assistance Initiative, Atlanta
  • Member, International Community Corrections Association (ICCA)
  • Active Member, National Coalition Against Domestic Violence (NCADV)
  • Completed Family Systems Certification Course, Beacon Labs in 2020
  • Coordinator, Local Neighborhood Watch Coalition, 2016
  • Participant, National Council for Behavioral Health (NCBH) Educational Webinars

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • Community Health Worker Certification (CHW)
  • Apple Certified Associate (ACA)
  • Certified Domestic Violence Intervention Specialist (CDVIS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Community Facilitation Skills Certificate Beacon Labs
  • Project Management Professional (PMP)
  • Social Work Case Manager Certification (SWCM-C) Summit Group
  • Advanced Mediation and Dispute Resolution Certification

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