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Skills

  • Intravenous therapy
  • Staff direction and support
  • Policy and program development
  • Trauma-informed care
  • Small Group Instruction
  • Staff development and training
  • Fire response rescue direction
  • Medicare and Medicaid eligibility
  • Behavioral Management
  • Staff development and supervision

Work Experiences

  • Kept the house clean and well-stocked, ran errands, managed laundry, and went grocery shopping once a week.
  • Achieved high family satisfaction rates.
  • Ran errands for customers, including grocery shopping and other essentials.
  • Followed the doctor's instructions and administered the medication.
  • Immediately informed Direct Care Staff of any unusual or urgent circumstances in the patients' condition or environment.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Assisted patients with daily activities such as dressing, grooming, bathing, and toileting.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Was in charge of daily activities and offered assistance when necessary.
  • Helped residents prepare for activities and social events.

Summaries

  • Dedicated Direct Support Professional skilled at establishing rapport with patients and performing basic health and wellness tasks to ensure their comfort and safety.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Exceptional knowledge of procedure treatments, techniques, and diagnostic procedures as a Critical Care Registered Nurse.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Measuring vitals, collecting medical specimens, treating wounds, and assisting with non-invasive medical procedures are all skills she possesses.
  • When reviewing instructions and medical charts to administer medications and treatments correctly, be thorough.
  • Working with children and the elderly is a strength, as is anticipating and responding to client needs.
  • Performance reporting expert with a passion for assisting others.
  • Recent standards and techniques are well-understood.
  • Billing Supervisor with extensive experience in day-to-day accounts receivable operations, collections, and reporting.

Accomplishments

  • Taught 5 classes per semester.
  • Collaborated with interdisciplinary teams to develop care plans tailored to the developmental and emotional needs of 7 clients, improving overall client outcomes by 36%.
  • Achieved ITIL to enhance care capabilities for individuals with complex behavioral and emotional needs, leading to improved service outcomes.
  • Collaborated closely with medical teams to execute care plans for individuals with chronic conditions, improving compliance with treatment protocols by 52%.
  • Led morning care routines and hygiene assistance for 4 clients, improving client independence in day-to-day activities and overall quality of life by 69%.
  • Human Resources: Assisted in new hire process by calling and scheduling appointments with candidates, filling out County required paperwork for new hires, and preparing new hire manuals.
  • Improved client engagement in daily activities by customizing care approaches, resulting in higher client participation rates by 78%.
  • Documented and resolved metric which led to initiative.
  • Research: Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
  • Patient Care: Delivered compassionate care that exceeded hospital requirements. Successfully provided quality care to method patients in procedure environment.

Affiliations

  • Caregiver Support Network Member
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • American Red Cross Certification in CPR and First Aid
  • Behavior Analyst Certification Board Affiliate
  • Association of Information Technology Professionals
  • Society for Human Resource Management (SHRM), Caregiver Focus
  • Certified Direct Care Worker (DCW)
  • International Council of Nurses
  • National Respite Network and Resource Center
  • Jaycees

Certifications

  • Certified in Diabetes Management
  • CPR certified through American Heart Association
  • Behavioral Health Technician Certification – process
  • Certified Behavioral Health Technician (CBHT) – initiative
  • ANA Certified in School NP
  • Current American Academy of Nurse Practitioners (AANP)
  • Certificate to Prescribe in North Carolina framework
  • ANA Certified in Family NP
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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