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Skills

  • Corporate Governance
  • Business Process Reengineering (BPR)
  • Business Administration
  • Budgets
  • Benchmarking and performance analytics
  • Change Management
  • First Aid/CPR
  • Conflict resolution
  • Budgeting
  • Resource allocation

Work Experiences

  • Collaborated with the Chief Financial Officer.
  • Contributed to a 67% increase in departmental performance.
  • Completed project management under budget and on time in order to meet project objectives.
  • Created succession planning models that improved internal promotion rates by 22% and reduced turnover costs by 3.
  • Collaborated closely with HR to develop continuous improvement programs that enriched company culture and reduced absenteeism by 54%.
  • Cut redundant workflows.
  • Used SEO strategies to create and launch marketing campaigns like system, standard, and initiative packages.
  • Was in charge of daily administrative tasks such as quality assurance, performance reporting, and project management.
  • Oversaw technological advancements in order to reduce waste and business bottlenecks.
  • Designed cost management initiatives.

Summaries

  • Assistant Chief Operating Officer with 11 years of successful process improvement and project management experience.
  • Achieved faster scalability.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Action-oriented leader.
  • Dedicated executive with 15 years of Miscellaneous experience.
  • Achieved a 45% increase in departmental throughput.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 44% reduction in project lead times.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Delivered an enterprise-wide cost-saving initiative through effective change management, reducing operational expenses by 12 million dollars over 2020.
  • Collaborated with HR and department heads to design a new training program, resulting in improved staff skill sets and a 53% increase in productivity.
  • Collaborated with team of 17 in the development of metric.
  • Directed the conception and execution of new corporate governance policies, achieving compliance with all local and federal regulations.
  • Championed process automation technologies to re-engineer workflows that scaled operations by 80% during peak cycles.
  • Built and managed a department-wide process improvement initiative, streamlining workflows and increasing operational efficiency by 45%.
  • Led an initiative to digitize legacy documentation, reducing physical storage requirements by 19% and increasing document retrieval speed by 29%.
  • Orchestrated a 2021-long organizational restructuring, better aligning talent with business goals and realizing a savings of 50% year-over-year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Project Management Institute
  • The COO Alliance
  • National Association for Business Operations Excellence (NABOE)
  • National Association of Personnel Services (NAPS)
  • National Association of Purchasing Management (NAPM)
  • Institute for Supply Management (ISM)
  • Association for Supply Chain Management (APICS)
  • International Coaching Federation (ICF)
  • American Production and Inventory Control Society (APICS)
  • American College of Healthcare Executives (ACHE)

Certifications

  • Project Management Professional (PMP)
  • Professional in Human Resources (PHR)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Supply Chain Professional (CSCP)
  • CompTIA A+ Technician
  • Certified Information System Auditor (CISA)
  • Certified Chief Operating Officer (CCOO)
  • ISO 9001 Lead Auditor
  • Lean Six Sigma Black Belt Certification
  • Apple Certified Associate (ACA)

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