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Skills

  • Project management
  • Clerical support
  • Budgets
  • Process implementation
  • Regulatory compliance
  • Report writing
  • Powerful negotiator
  • MS Office
  • Materials preparation
  • Public speaking

Work Experiences

  • Solved
  • Transported Power BI to 18 months customer locations.
  • Did some research.
  • Maintained detailed records of program operations and participant activities.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Measured yardage and looked for stray golf balls.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Used HubSpot to accurately enter data into a batch ticketing system.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved results over 2024.
  • Achieved significant impact at the local high school over 18 months.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Clear understanding of team leadership and stakeholder engagement as well as team leadership training.
  • Action-focused and passionate about youth development.
  • Accomplished Youth Support Worker.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Achieved 65% successful re-engagement of street-involved youth.
  • Youth Support Worker is a caring and skilled Youth Support Worker who is dedicated to making a positive impact on programs and assisting participants by providing expert support.
  • Recognized on a regular basis for outstanding performance and contributions to the Community and Public Service industry's success.

Accomplishments

  • Identified
  • Resolved product issue through consumer testing.
  • Conducted training for staff on cultural competency and inclusiveness, improving overall program accessibility for youth from diverse backgrounds by 31%.
  • Monitored
  • Established
  • Designed a targeted outreach campaign for homeless youth, increasing program engagement by 30% and ensuring critical service provision.
  • Integrated
  • Business Development: Initiated two key partnerships which resulted in standard revenue growth.
  • Initiated
  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.

Affiliations

  • Center for the Study of Social Policy – Youth Thrive Initiative
  • Lions Club
  • National Association of Therapeutic Schools and Programs (NATSAP)
  • Rotary International
  • International Association of Administrative Professionals
  • Society for Adolescent Health and Medicine (SAHM)
  • National Association for the Education of Homeless Children and Youth (NAEHCY)
  • Council for Exceptional Children (Special Education Services)
  • American Association of Children's Residential Centers (AACRC)
  • Society for Prevention Research (SPR) – Early Career Preventionists Network (ECPN)

Certifications

  • Positive Youth Development (PYD) Certification - Salesforce
  • Project Management Professional (PMP)
  • First Aid and CPR Certification - American Heart Association Chicago
  • Social and Emotional Learning (SEL) Certificate - Meridian
  • Certified Professional in Youth Development (CPYD) - Brightline
  • Apple Certified Associate (ACA)
  • Working with At-Risk Youth Certificate - Washington
  • Cisco Certified Internetwork Expert (CCIE)
  • Substance Use Disorder Training for Youth Practitioners - Colorado
  • Certified Public Accountant

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