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Skills

  • Customer satisfaction
  • Accounts payable/receivable
  • Lead generation
  • Photography
  • Safety measures
  • Marketing and advertising
  • Heavy lifting
  • Process improvement
  • Internal auditing
  • Sales techniques

Work Experiences

  • Planned and organized sampling events working closely with retail store managers and leaders.
  • Created multi-threaded admin web applications based on metric.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Achieved Employee of the Year.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Used Workday to conduct research and organize competitor data.
  • Answered an average of 8 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Adjusted store layouts to remain competitive.
  • Took professional-quality photos to use in promotional campaigns on social media channels.
  • Transported Jira to one year customer locations.

Summaries

  • Clear understanding of cross-functional collaboration and client relations as well as project management training.
  • 7 years of experience as a Brand Ambassador driving sales through creative marketing initiatives.
  • Costs were consistently reduced while profits were increased.
  • With 18 years of experience in marketing and sales, I am a personable and outgoing Brand Ambassador.
  • Achieved 73% stock availability improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent customer service skills, as well as a willingness to take on new challenges.
  • A strategic thinker with strong data analytics skills.
  • Achieved a stockout reduction of 44%.
  • Communication skills, social media knowledge, and the ability to influence potential customers through friendly conversation are all assets.

Accomplishments

  • Established
  • Developed
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Ensured
  • Developed a data-driven, standard-based sales report that identified growth opportunities, leading to a 42% rise in revenue for Northwind.
  • Documented
  • Collaborated with team of 17 in the development of procedure.
  • Consulted
  • Developed and executed customized product display plans across 13 locations that increased consumer engagement by 21%, driving sales up by category.
  • Business Development: Initiated two key partnerships which resulted in process revenue growth.

Affiliations

  • Professional Retail Store Maintenance Association (PRSM)
  • International Business and Merchandising Conference Atlanta
  • Society of Women Engineers
  • Promostyl Merchandising Network
  • ShopTalk Retail Conference 2018
  • American Medical Informatics Association
  • Certified Inventory Management Association (CIMA)
  • Women’s Business Enterprise Network (WBENC)
  • American Marketing Association
  • Freemason

Certifications

  • Certified Visual Merchandising Specialist (CVMS)
  • Vendor Management Professional Certification - 2023
  • Certified Inventory Turnover Specialist (CITS)
  • CompTIA Security+
  • Certified Brand Marketing Consultant for Retail
  • Certified Planogram Specialist
  • Merchandising Strategy Certification (2017)
  • Licensed Professional in Retail Analytics
  • Certified Customer Experience Professional (CCXP)
  • Certified Public Accountant

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