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Skills

  • First Aid/CPR
  • Time management
  • Budgets
  • Data visualization with Power BI
  • Team management
  • Continuous Improvement Mindset
  • Team building
  • Workflow Optimization
  • Project organization
  • A/B testing analysis

Work Experiences

  • Assisted senior analysts in preparing process flow documentation.
  • Achieved savings by 2024.
  • Analyzed historical data trends using Adobe Creative Suite to optimize marketing strategies, resulting in an increase of 26% by 19%.
  • Assessed current processes in order to devise improvement strategies.
  • Built and presented business cases.
  • Created detailed and pertinent reports to aid in business decision-making.
  • Acted as a liaison between technical departments and stakeholders during process, resulting in Top Performer for on-time, on-budget project delivery.
  • Assisted senior analysts in preparing detailed process flow documentation, leading to a 83% enhancement in operational efficiency.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Built a central repository for project documentation.

Summaries

  • Adept at assisting in dashboard development.
  • Achieved a user engagement improvement of 65%.
  • Achieved savings by 2020.
  • Advanced proficiency in business process modeling, delivering insights leading to improved decision-making on strategic metric initiatives.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at collaborating with end-users.
  • Adaptable Business Analyst Trainee.
  • Adaptable Business Analyst Trainee specializing in process documentation and data analysis, contributing to an overall improvement in business operations by 75%.
  • Business Analyst Trainee is a multi-talented Business Analyst Trainee who is consistently rewarded for planning and operational improvements.
  • Dedicated to improving cost, process, and resource efficiency.

Accomplishments

  • Analyzed customer data using Tableau to optimize the user journey, resulting in a 50% rise in user engagement metrics.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted market analysis and presented business cases for new product opportunities, helping secure a 75% increase in business resources.
  • Developed real-time reports and dashboards to track KPIs, leading to a 80% improvement in decision-making speed for management.
  • Collaborated on seamless ERP upgrade implementation, minimizing team disruptions by 67% through effective change management and training.
  • Developed user acceptance testing scripts, contributing to the successful rollout of new software features with 23% fewer post-launch defects.
  • Standardized reporting formats across departments, improving the consistency and accuracy of data shared with upper management by 54%.
  • Engaged in active collaboration with product managers to prioritize backlog items, resulting in 3% reduction in project delays.
  • Supported regulatory compliance audits by preparing comprehensive documentation, resulting in 29% fewer compliance-related issues.
  • Assisted in the documentation and refinement of 3+ user stories, ensuring alignment with business requirements and reducing rework by 83%.

Affiliations

  • DAMA International (Data Management) Member
  • Society of Human Resource Management
  • Association for Computing Machinery
  • Risk Analysis and Decision-Making Certified Professional
  • Stakeholder Engagement Forum
  • Toastmasters
  • Financial Modeling and Business Analytics Group
  • American Marketing Association
  • Root Cause Analysis for Business Solutions Network
  • Project Management Institute (PMI) Phoenix Chapter

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Statistics for Data Analysis Certification – 2016 – Tableau
  • Certified Analytics Professional (CAP) – 2024, INFORMS
  • Introduction to Predictive Analytics Certification – 2022 – Beacon Labs
  • ServSafe
  • Machine Learning for Business Analysts Certificate – 2015 – Vantage
  • Data Visualization Certification – 2015 – ServiceNow
  • Certified ScrumMaster (CSM) – 2023 – ScrumAlliance
  • Enterprise Risk Management Certification – 2020 – Northwind
  • Certified Financial Services Auditor (CFSA) - 2017 - Institute of Internal Auditors (IIA)

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