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Skills

  • Relationship development
  • Tenant and eviction laws
  • Supervision
  • AMSI
  • Affordable housing programs knowledge
  • Building operations management
  • Team building
  • System equipment
  • Building operations
  • Project organization

Work Experiences

  • Built and maintained relationships with city officials.
  • Authored management reports for the Board of Directors.
  • Created and maintained reporting and tracking systems for PHAS indicators.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Compiled maintenance and repair requests for submission to the standard department and solicited bid proposals from local contractors.
  • Created, reviewed, and submitted operating and capital budgets for the property.
  • Achieved a stable 49% occupancy in 2022.
  • Analyzed tenant feedback.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.

Summaries

  • Detail-oriented with prior experience coordinating workflow optimization and data analysis.
  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Collaborated with legal teams.
  • Talented business manager with a track record of success in both operations and leadership.
  • Condominium Manager is a hardworking Condominium Manager with a track record of running cost-effective, financially sound property operations.
  • Condominium Manager with 7 years of successful vendor management and workflow optimization experience.
  • Achieved service excellence.
  • Condominium Manager is a multi-talented Condominium Manager who is consistently rewarded for planning and operational improvements.
  • Positive and conscientious standard professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Brings 16 years of relevant experience to the Condominium Manager position.

Accomplishments

  • Managed a property improvement project that included 15 units, completing it 23% under budget and within 18 months.
  • Coordinated capital improvement projects totaling $16, ensuring completion within budget and one year schedule adherence.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored and allocated a budget exceeding $13 for property operations and maintenance, staying within cost limits while enhancing service delivery.
  • Collaborated with local authorities to ensure fire and safety audits resulted in 41% compliance, passing all state and local audits.
  • Drafted and presented monthly financial reports to the board, highlighting budget adherence and opportunities for cost savings in areas like utilities and maintenance.
  • Developed preventative maintenance schedule, reducing emergency maintenance incidents across 9 buildings by 64% in several months.
  • Managed daily operations of 13 condominium units, overseeing a staff of 5 and achieving process efficiency improvement of 67%.
  • Implemented eco-friendly waste management practices, contributing to a $10 reduction in overall utility costs for the property.
  • Documented and resolved metric which led to procedure.

Affiliations

  • Building Owners and Managers Association (BOMA)
  • American Planning Association (APA)
  • Association for Computing Machinery
  • Real Estate Board of Oregon
  • Occupational Safety and Health Administration (OSHA) Certification
  • Community Associations Institute (CAI)
  • Environmental Leaders Association (ELA)
  • Graduate, Realtor Institute (GRI)
  • American Society of Safety Professionals
  • Leadership in Energy and Environmental Design (LEED) Certification

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Leadership in Energy and Environmental Design (LEED) Green Associate – U.S. Green Building Council
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • Energy Management Professional (EMP) - Association of Energy Engineers (AEE)
  • Risk Management for Condominium Managers - Northwind
  • Environmental Stewardship Certification - National Association of Environmental Professionals (NAEP)
  • Fire Safety Director Certification - program
  • Certified Public Accountant
  • CompTIA Security+

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