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Skills

  • Data entry
  • Estimate generation
  • Public speaking
  • Risk management processes and analysis
  • Hardware evaluation
  • Data Management
  • Clerical support
  • Project management
  • Office installations
  • Budgets

Work Experiences

  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Evaluated facilities to determine telecommunications system capacity and requirements.
  • Successfully completed back office tasks such as accessory stock, inventory, and repair.
  • Read, understood, and followed written instructions to the letter.
  • Used Jira to prepare and evaluate network diagrams, floor plans, and site configurations for both new and existing facilities.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Met with clients to determine the business and technical requirements for proposed system changes and technology purchases.
  • Created multi-threaded admin web applications based on method.
  • Preventive maintenance, backup, and data recovery procedures were developed and implemented by me.
  • Assisted in the design of network infrastructure, which included servers, routers, and access points.

Summaries

  • Reliable Communications Technician with experience troubleshooting and installing system and metric systems and hands-on training.
  • Troubleshooting and installing process and category products for a wide range of clients.
  • Wireless Consultant with 12 years of experience building and maintaining vital network infrastructures.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Wireless Consultant and outstanding performer in cross-functional collaboration and data analysis.
  • Over 15 years of hands-on experience working for Miscellaneous companies as a Wireless Consultant.
  • Wireless Consultant is a versatile Wireless Consultant who is capable of managing everything from small smartphone fleet deployments to multi-site WAN deployments.
  • 14 years of experience in device activations.
  • To provide exceptional user support, he is gifted in both technical troubleshooting and customer service.
  • Among his accomplishments is the creation of a program app for use in the framework industry.

Accomplishments

  • Played a pivotal role in launching a new 5G service in the Phoenix, driving new customer sign-ups by 54%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Assisted in launching a mobile app for Harbor & Co., increasing digital engagement rates by 37%.
  • Successfully managed over 5 product launches, driving new customer acquisition and repeat business.
  • Exceeded monthly wireless sales quotas by 54%, contributing significantly to team revenue goals.
  • Spearheaded a Columbus-based promotion of new wireless products, generating over $3 in sales in one year.
  • Optimized inventory restocking processes, cutting out-of-stock occurrences by 36% over several months.
  • Reduced troubleshooting time by 6% by implementing an interactive customer support guide for wireless devices.
  • Aided in launching a small business wireless service in the Southeast, growing market share by 43% within 18 months.

Affiliations

  • National Wireless Safety Alliance (NWSA)
  • International Wireless Industry Consortium (IWIC)
  • Association of Telecommunications Professionals (ATP)
  • Association for Supply Chain Management (APICS)
  • Wi-Fi Alliance
  • Society for Consumer Psychology (SCP)
  • Academy of Professional Telecom Analysts
  • Wireless Communications Association International (WCAI)
  • National Retail Federation (NRF)
  • Institute of Electrical and Electronics Engineers (IEEE) - Communications Society

Certifications

  • First Aid/CPR Certified
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified in Wireless Network Security (CWSP)
  • Certified Business Analysis Professional (CBAP)
  • Retail Management Certificate from Ironclad Systems
  • Cisco Certified Design Associate (CCDA)
  • Apple Certified Associate (ACA)
  • Google Cloud Certified - Associate Cloud Engineer
  • Certified Professional in Wi-Fi Administration (CPWA) - 2023
  • Google Certified Professional Cloud Architect

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