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Skills

  • Leadership in elder care
  • Patient-focused care
  • Emergency response protocols
  • Patient Assessments
  • Outpatient care
  • Supporting personal needs
  • Incident reporting systems
  • Attention to detail in medical documentation
  • Conducting intakes
  • Wound care specialist

Work Experiences

  • Agreed to work extra shifts and hours to maintain proper staffing and floor coverage during busy periods and holidays.
  • Drove patients between rooms, appointments, and testing sites.
  • Appointed as lead coordinator for incident management.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Achieved a 81% satisfaction rate among residents.
  • Was in charge of overseeing and maintaining the patient rooms, group living areas, and nurse stations.
  • Promoted good oral and personal hygiene by assisting method patients with shaving, bathing, and tooth brushing.
  • Cleaned and sterilized equipment to reduce the risk of patient infection and cross-contamination.
  • Complied with healthcare standards.
  • Contributed to 39% improvement in care outcomes.

Summaries

  • Achieved measurable improvements in fall prevention.
  • With a commitment to specialized patient care, he is an expert in metric and category treatments.
  • Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled.
  • Adept at fostering strong relationships with patients.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved a 44% improvement in resident independence.
  • Adept at supervising new care staff.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of vendor management and strategic planning as well as vendor management training.
  • Bilingual multi-tasker committed to assisting team goals in order to provide high-quality care.

Accomplishments

  • Implemented privacy best practices across daily operations, achieving President's Club for safeguarding resident information at procedure.
  • Mentored 3 junior team members, fostering a collaborative approach and improving time management by 19%.
  • Led a team of 15 care assistants in daily operations, enhancing efficiency and care quality across the facility.
  • Monitored daily routines and provided feedback to staff, improving personal care practices and minimizing hygiene-related issues by 50%.
  • Facilitated the introduction of a daily physical activity program, improving residents' physical health and earning an Outstanding Service Award for innovation in elder care.
  • Developed and ran community workshops to educate families on elderly care, leading to an increase in family participation by 37%.
  • Trained and mentored 6 new caregivers in person-centered care, leading to higher team collaboration and reduced turnover.
  • Documented resident progress and recommended improvements to care plans, leading to a 24% increase in positive outcomes.
  • Documented and resolved method which led to system.
  • Partnered with families to form care committees, increasing family involvement in care planning by 30%, improving overall satisfaction.

Affiliations

  • National Certification Council for Activity Professionals (NCCAP)
  • Association for Computing Machinery
  • Nutrition and Hydration in Elderly Care Professional Development Program 2017
  • Member, Senior Care Quality Assurance Board Raleigh
  • Regional Senior Care Professionals Association Raleigh
  • Jaycees
  • Hospice and Palliative Care Credentialing Center (HPCC)
  • National Association of Social Workers
  • Gerontological Society of America (GSA)
  • Elder Care Worker Training Program (ECWTP) 2021

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • First Aid/CPR Certified
  • Certified Personal Care Assistant (CPCA)
  • Basic Life Support (BLS) Certification
  • Certified Medication Aide (CMA)
  • Salesforce
  • Qualified Dementia Care Specialist (QDCS)
  • Elder Abuse Prevention and Intervention Certification
  • Certificate in Person-Centered Dementia Care

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