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Skills

  • Installation and maintenance
  • Network Maintenance
  • Windows and Linux
  • CISCO router management
  • Data backup and retrieval
  • Procedure equipment
  • Proficient in QuickBooks
  • Adobe Flash expert
  • Supervision
  • Database design

Work Experiences

  • Used a pipe and filter model to locate bottlenecks and to enable measurement of system resource usage and process behavior at all operations' boundary limits.
  • Was in charge of supervising and directing six technical direct reports on network activities.
  • Ran a company that traveled to service sites safely.
  • Followed all company safety procedures when using hand tools and power equipment.
  • Was in charge of coordinating and disseminating procedures for exposure and contamination control.
  • Created a data architecture that would allow analysts to conduct targeted customer analysis.
  • Achieved a 27% reduction in customer downtime.
  • Built the foundation for an application platform to support the transition from client-server product lines to enterprise architectures and services.
  • Reorganized the office and improved inter-departmental communication and data sharing.
  • Improved and streamlined the company's accounting and operations system.

Summaries

  • Object-oriented analysis and design is a specialty of a system analyst.
  • Dedicated to learning, growing, and succeeding in Telecommunications and Wireless.
  • Field Service Technician at the entry level pursuing a degree in Telecommunications and Wireless.
  • Senior Service Field Technician with Power BI and SAP experience.
  • A proven track record spanning more than 13 years.
  • Customer support and troubleshooting expertise during field visits and dispatches are provided by a responsible Senior Service Field Technician with 15 years of experience.
  • FCC-licensed with a radar endorsement, and dedicated to continuing education.
  • Efficient Aircraft Mechanic with a diverse skill set honed in the aviation industry for 5 years.
  • Aircraft maintenance professional with experience directing, monitoring, and performing preventive and unscheduled maintenance.
  • Extensive experience with Oracle High Availability environments, implementation, and management as a network administrator.

Accomplishments

  • System Design: Conceptualized and designed standard that resulted in system.
  • Software Development: : system program Requirements Analysis: : category method
  • Demonstrated strong compliance with program, ensuring all installation procedures adhered to local and international standards.
  • Product Development: Worked on scalability and optimization of production environment.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking ability.
  • Standard Designed IT support strategy that clearly defined workflow between external clients, application teams, and infrastructure team.
  • System Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.
  • Category Increased company productivity by 7% through client product over shipment prevention by implementing bar-coding and RF equipment for system software administration.
  • Designed preventative maintenance protocols that extended the life span of SAP by 76% and reduced unplanned outages.
  • Diagnosed and resolved complex hardware malfunctions, reducing client downtime by 38% and earning Employee of the Year company-wide.

Affiliations

  • Institute of Electrical and Electronics Engineers (IEEE)
  • Professional Aviation Maintenance Association (PAMA)
  • International Society of Automation (ISA)
  • Certified Technician in Asana, process
  • Field Service Medical Conference Attendee
  • Electrical Apparatus Service Association (EASA)
  • International Association of Service Technicians (IAST)
  • Member, Technology & Engineering Education Association (TEEA)
  • Society of Women Engineers
  • Certified Maintenance and Reliability Technician (CMRT)

Certifications

  • CCDP Design
  • CompTIA A+ Technician
  • ServSafe
  • EPA Section 608 Technician Certification
  • Certified Control Systems Technician (CCST) - ISA
  • Certified Public Accountant
  • CERT (Comprehensive Emergency Response Technician) Certification
  • Electric Vehicle Field Technician Certification - Lakeside Partners
  • First Aid/CPR Certified
  • Oracle Certified Database Administrator

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