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Skills

  • Manual testing precision
  • Technical documentation
  • Process improvement
  • Budgets
  • Cross-functional team collaboration
  • Automation knowledge
  • Continuous integration/continuous deployment (CI/CD)
  • Documentation skills
  • Test plan creation
  • Relationship development

Work Experiences

  • Completed performance testing using Jira to identify and resolve bottlenecks, boosting system response time by 64%.
  • Collaborated with developers to resolve production bugs.
  • Conducted thorough functional testing.
  • Conducted tests before each release.
  • Aligned test cases with business requirements.
  • Achieved 82% decrease in escaped defects over 18 months by improving early-stage quality gates in the development process.
  • Conducted smoke testing on ServiceNow after every deployment instance, ensuring a reliable and functional base for thorough testing stages.
  • Conducted smoke testing on QuickBooks.
  • Coordinated daily test activities with onshore and offshore teams using clear communication and collaboration channels in 2024.
  • Boosted test execution efficiency by 46%.

Summaries

  • Junior Test Analyst with 8 years of experience and expertise in dealing with dynamic and complex software systems.
  • Accurately conveyed complex issues.
  • Junior Test Analyst is a methodical Junior Test Analyst with extensive experience in software development processes and testing strategies.
  • Adept at using SQL for data validation.
  • Collaborative Junior Test Analyst experienced in working closely with developers to resolve production bugs, reducing resolution time by 39%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Astute Junior Test Analyst recognized for formalizing test processes, key to improving QA onboarding and documentation across the team.
  • Committed to improving test processes.
  • Complete knowledge of the SDLC.
  • 17 years of experience in functional and automation testing.

Accomplishments

  • Participated in cross-team reviews of functional specifications, implementing Adobe Creative Suite to enhance test coverage, ultimately leading to process-based improvements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with developers and business analysts to troubleshoot and resolve issues, closing 14 tickets in 6 months, improving project flow.
  • Developed and executed system test scripts that identified 9 high-priority bugs, significantly improving product quality ahead of release.
  • Conducted root cause analysis on 15 recurring defects, resulting in system optimization and 49% reduction in post-production incidents.
  • Consolidated defect trends into actionable insights, helping the development team preemptively address 11 potential issues before deployment.
  • Developed and distributed clear daily progress updates for 15 key stakeholders across initiative, increasing transparency and reducing miscommunication.
  • Documented and resolved standard which led to initiative.
  • Ensured product stability by producing detailed test reports, recommending metric, which reduced issue recurrence by 80% after launch.
  • Utilized standard to execute 17 functional and regression tests, reducing test time by 65% during sprint cycles.

Affiliations

  • IEEE membership - Participation in Software Testing & Quality Section
  • Early contributor to process Community Project
  • Continuous participant in TestFlix Annual Testing Conference
  • Contributor to 2022 Global App Testing Hackathon
  • Participated in QA and Testing Working Group at Beacon Labs
  • Completion of Software Testing Essentials on LinkedIn Learning 2023
  • American Society of Safety Professionals
  • Certified SAFe® 5 Practitioner
  • International Software Testing Qualifications Board (ISTQB) Membership 2015
  • Scrum Alliance Professional Member with active certifications 2020

Certifications

  • Professional Scrum Master™ I (PSM I)
  • Certified Mobile Tester (CMAT) - process
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Certified Test Automation Engineer - Microsoft Excel
  • Certified Ethical Hacker (CEH) - 2020
  • Salesforce
  • Selenium Certification for Test Automation - framework
  • GitLab Certified Associate - framework

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