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Skills

  • API testing
  • Project organization
  • Team building
  • Test implementation
  • End-to-End Testing
  • Automation scripting with category
  • Defect reporting and prioritization
  • Supervision
  • Agile/Scrum Methodologies
  • Business operations

Work Experiences

  • Automated test cases using metric.
  • Coordinated with the product team.
  • Conducted smoke testing on ServiceNow after every deployment instance, ensuring a reliable and functional base for thorough testing stages.
  • Coordinated daily test activities.
  • Addressed edge cases.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Worked effectively with initiative and method departments on software defects and framework issues, collaborating closely to develop innovative solutions.
  • Achieved a higher rate of fixes.
  • Achieved effective collaboration in 2019.
  • Collaborated with onshore and offshore teams.

Summaries

  • Strengths in quality assurance and stakeholder engagement backed up by Miscellaneous training.
  • Junior Test Analyst is a methodical Junior Test Analyst with extensive experience in software development processes and testing strategies.
  • Accurately conveyed complex issues.
  • Junior Test Analyst with 8 years of experience and expertise in dealing with dynamic and complex software systems.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Accomplished Junior Test Analyst.
  • Analytical Junior Test Analyst skilled in producing clear and actionable test reports, effectively improving cross-functional communication and decision-making.
  • Achieved 19% quality improvement.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Consistently enhanced overall software quality by 18%.

Accomplishments

  • Performed API testing for Tableau integrations, identifying 17 key issues and improving system reliability by 36%.
  • Executed test suites to validate SAP compatibility, helping achieve 15% error-free cross-browser functionality in final product release.
  • Trained a team of 4 test analysts on new QA processes and tools, contributing to a 16% productivity increase within 6 months.
  • Worked closely with the product team to refine user acceptance criteria, contributing to a 51% improvement in meeting customer satisfaction KPIs.
  • Created and maintained test cases in system, effectively increasing testing efficiency by 46% over 6 months.
  • Analyzed test outcomes to align testing strategies with Agile sprint goals, delivering on schedule for 7 consecutive releases.
  • Reduced time spent on manual test case creation by 67% through the effective use of automated data generation techniques in ServiceNow.
  • Enhanced KPI tracking of bug resolution metrics, improving team performance monitoring and increasing on-time delivery by 40%.
  • Collaborated with developers and business analysts to troubleshoot and resolve issues, closing 14 tickets in 6 months, improving project flow.
  • Monitored system performance during system load testing, identifying bottlenecks and optimizing response times, leading to 36% improvement in system uptime.

Affiliations

  • International Software Testing Qualifications Board (ISTQB) Membership 2015
  • Certified Tester Foundation Level (CTFL) from ISTQB
  • Volunteer at the Annual TestBash Event Austin
  • American Medical Informatics Association
  • Completion of Software Testing Essentials on LinkedIn Learning 2023
  • International Association of Administrative Professionals
  • Jaycees
  • Participated in 2017 Ministry of Testing Meetups Phoenix
  • Continuous participant in TestFlix Annual Testing Conference
  • Lions Club

Certifications

  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • JIRA Fundamentals Certification - standard
  • Advanced JIRA Administrator Certification - system
  • Professional Scrum Master™ I (PSM I)
  • CompTIA Network+
  • Micro Focus Quality Center (QC) Certification
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • Amazon Web Services (AWS) Certified Cloud Practitioner

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