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Skills

  • Workflow Optimization
  • Multi-location project oversight
  • Team Leadership
  • Operational improvement
  • Risk management
  • Process automation
  • Problem resolution
  • First Aid/CPR
  • Project organization
  • Problem-solving

Work Experiences

  • Used procedure and program approaches to evaluate employee work and improve performance.
  • Collaborated with vendors and suppliers to ensure timely delivery of materials, leading to $17 savings in project costs.
  • Communicated directly with major stakeholders.
  • Coordinated installation schedules with stakeholders, ensuring zero unplanned downtimes and continuous customer operations.
  • Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.
  • Avoided $14 in potential penalties.
  • Achieved consistently high-quality installation outcomes.
  • Captured actionable post-project feedback from clients, incorporating valuable insights to improve future installations and drive customer loyalty.
  • Adjusted supply levels to keep stock within ideal parameters for anticipated demand.
  • Analyzed daily and weekly work schedules.

Summaries

  • Award-winning Commercial Installation Manager with extensive experience implementing solutions that enhance efficiency and drive client satisfaction by 32%.
  • Commercial Installation Manager with a specialization in coordinating project schedules to ensure continuous customer operations and zero unplanned downtime.
  • Commercial Installation Manager recognized for developing robust safety protocols, reducing job site accidents by 16% and complying with state and federal regulations.
  • Achieved exceptional client satisfaction.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Construction.
  • Commercial Installation Manager with a passion for team development.
  • Maintain and repair metric and system equipment efficiently.
  • Achieved results within the past year.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Implemented standardized quality control processes, resulting in zero defect-related reinstallation for 13 consecutive projects.
  • Implemented predictive maintenance plans for the fleet vehicles, reducing breakdowns and unscheduled repairs by 18%.
  • Improved inventory control and tracking, successfully reducing excess stock by 63% over two years.
  • Led installation of high-complexity Salesforce systems for major clients across Phoenix, improving customer satisfaction by 26%.
  • Directed installation schedules for 3 concurrent projects across Raleigh, maintaining 66% on-time completion.
  • Documented and resolved metric which led to initiative.
  • Led post-project evaluations and applied insights to future projects, improving installation efficiency by 72%.
  • Developed detailed technical documentation for installation protocols, improving technician uptime and reducing errors by 57%
  • Played a key role in contract negotiations, delivering projects at 16 under budget while maintaining strict adherence to scope.
  • Resolved product issue through consumer testing.

Affiliations

  • Associated Builders and Contractors (ABC)
  • International Organization for Standardization (ISO) 9001 Certification
  • American Society of Mechanical Engineers (ASME)
  • National Insulation Association (NIA)
  • Project Leadership Certification Program - Completed 2015
  • Construction Financial Management Association (CFMA)
  • American Subcontractors Association (ASA)
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Manufacturing Leadership Council Affiliation

Certifications

  • ServSafe
  • IBC/IRC Building Code Certification - procedure
  • AutoCAD Associate Certification - program
  • Certified Professional in Supply Management (CPSM) - ISM
  • Emergency First Responder Certification (EFR)
  • Forklift Certification - method
  • Professional Engineer (PE) License - initiative
  • Firestop Installation Certificate - [FCIA or Northwind]
  • CompTIA Network+
  • Project Management Professional (PMP) - Project Management Institute

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