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Skills

  • Staff development
  • Team management
  • Communications
  • Relationship development
  • Category equipment
  • Report writing
  • Private investigation laws
  • Conflict resolution
  • Insurance claims cases
  • Process improvement

Work Experiences

  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Looked into 16 cases, including metric and procedure every year.
  • Collaborated with law enforcement to capture leads in criminal cases, resulting in 27% case closures within process.
  • Based on corporate surveillance.
  • Answered an average of 9 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Double-checked the data's accuracy and integrity.
  • Assisted corporations in high-value mergers.
  • Examined departmental documents to determine how they should be distributed and filed.

Summaries

  • Metric are well-understood.
  • Licensed Private Investigator is a multi-talented Licensed Private Investigator who is consistently rewarded for planning and operational improvements.
  • Clear understanding of data analysis and cross-functional collaboration as well as performance reporting training.
  • Bolstered legal defenses with reliable evidence.
  • Client-centered investigator adept in recovering losses, resolving claims quickly and maintaining a settlement success rate of 25%.
  • Client-centered investigator.
  • Customer-focused Sales Representative with 12 years of experience solving problems for clients.
  • Applicable laws, codes, and regulations are well-understood.
  • With a strong command of applicable laws, codes, and regulations, adept at researching, analyzing, and investigating.
  • Private Investigator with 7 years of experience conducting surveillance and investigations.

Accomplishments

  • Worked closely with method legal teams, organizing and analyzing visual evidence, resulting in a 36% favorable settlement rate for clients.
  • Collaborated with team of 11 in the development of program.
  • Resolved product issue through consumer testing.
  • Managed an operational team of 17 during undercover surveillance, successfully identifying suspect fraud patterns for a major corporation.
  • Initiated and supervised 9 simultaneous investigations, delivering detailed reports to stakeholders well ahead of the past year deadlines.
  • Developed advanced surveillance strategies using Power BI, which increased intelligence gathering efficiency by 79% within 6 months.
  • Penetrated online networks as part of a covert cybersecurity investigation, leading to the dismantling of a program criminal operation.
  • Prepared high-quality financial records analysis for fraud detection, identifying discrepancies valued at over 6.
  • Recovered over 10 in stolen assets by planning and executing undercover sting operations in coordination with local law enforcement.
  • Monitored and analyzed surveillance data in real-time, leading to the recovery of assets worth over $6 for corporate clients.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Association of Certified Fraud Examiners (CFE) Certification
  • Licensed Private Investigators Association in Oregon
  • Association for Computing Machinery
  • National Council of Investigation & Security Services (NCISS)
  • Lions Club
  • Association of Information Technology Professionals
  • Toastmasters
  • Professional Private Investigators Association of Texas

Certifications

  • ASIS Physical Security Professional (PSP)
  • Salesforce
  • Certified Counterintelligence Threat Analyst (CCTA) – Harbor & Co.
  • RISC’s Elusive Target Tracking Certification Vantage
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Certified Protection Officer (CPO)
  • Intermediate Surveillance Techniques Certification Lakeside Partners
  • Fellow of the American College of Forensic Examiners (FACFEI) Beacon Labs
  • Certification in Multi-Jurisdictional Investigations Harbor & Co.

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