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Skills

  • Country-specific import restrictions
  • Freight entry error reduction
  • Cargo unloading
  • Harmonized Tariff Schedule
  • Project organization
  • Continuous process improvement
  • Cross-functional team leadership
  • Inbound cargo logistics
  • Supervision
  • Stored goods retrieval

Work Experiences

  • Consistently met or exceeded quarterly import volume targets, contributing to a 36% increase in total global sales revenue.
  • Achieved Innovation Award for outstanding work performance.
  • Cleared high-value shipments valued over $13.
  • Collaborated with sales and procurement departments to forecast import volumes and prevent stockouts during peak seasons.
  • Responded to customs, customer, and internal requests and notices about classification, duty rates, and documentation requirements to support import regulations.
  • Coordinated with local customs brokers in Phoenix.
  • Contributed to a 47% increase in global sales revenue.
  • Coordinated end-to-end international shipments for Tableau, reducing transit time by 75% within 2015.
  • Worked with shipping or freight companies to negotiate and arrange goods transportation.
  • Analyzed country-specific import restrictions and trade agreements to ensure uninterrupted supply chain operations, spanning 4 countries.

Summaries

  • Import Agent is a multi-talented Import Agent who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of strategic planning and budget management as well as quality assurance training.
  • Adept in harmonized tariff classifications.
  • Dedicated Cargo Agent with 16 years of experience handling shipments of various types and sizes.
  • Within Miscellaneous, senior Import Agent and outstanding performer in workflow optimization and data analysis.
  • Accomplished Import Agent recognized for reducing transportation costs by $16 annually.
  • Adaptable Import Agent with 4 years of experience managing imports for high-volume businesses, delivering cost savings of $3 through continuous route optimization and customs compliance management.
  • Adaptable Import Agent with 7 years of experience.
  • Achieved 37% reduction in supply chain disruptions.

Accomplishments

  • Processed an average of 6 import declarations daily with Tableau, ensuring compliance with U.S. Customs & Border regulations.
  • Led efforts to mitigate supply chain risk by assessing suppliers’ reliability and ensuring they meet compliance standards.
  • Implemented a proactive incident reporting process for customs regulation breaches, leading to zero compliance violations in 2022.
  • Improved workflow efficiency by automating the submission of customs declarations through Jira, resulting in faster clearances.
  • Achieved an audit-ready compliance rate of 66% for all customs filings through consistent review of entries and documents.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated logistics for high-volume imports from multiple jurisdictions, reducing transit times by 8 days.
  • Developed and executed a training program for new import agents, reducing onboarding time by 15 weeks.
  • Developed an import forecasting model that predicted peak volume periods, improving resource readiness by 27%.
  • Ran bi-monthly import evaluations to ensure invoice accuracy and correct duty payments, resolving discrepancies amounting to 6.

Affiliations

  • International Federation of Freight Forwarders Associations (FIATA)
  • Transportation Intermediaries Association (TIA)
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • Certified International Trade Professional (CITP) Certification
  • Customs Brokers and Forwarders Association of America (NCBFAA)
  • International Chamber of Commerce (ICC)
  • Jaycees
  • International Maritime Organization (IMO)
  • Global Trade Compliance Professionals Group

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified International Freight Forwarder (CIFF) - Cedar Works
  • Project Management Professional (PMP)
  • Foreign Trade Zone (FTZ) Operations Certification - process
  • Certified Trade Compliance Specialist (CTCS) - Vantage
  • Certified International Trade Logistician (CITL) - Brightline
  • Project Cargo Specialist Certification - metric
  • IMDG Code Compliance Certificate - Summit Group
  • Certified Logistics Technician (CLT) - MSSC

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