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Skills

  • Process improvement
  • Scheduling understanding
  • Client onboarding and education
  • Market research
  • B2B sales and marketing coordination
  • Miscellaneous expertise
  • Project lifecycle management
  • Consultative sales techniques
  • Revenue generation
  • Team building

Work Experiences

  • Met sales and service targets of $12 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Increased the team's revenue by over $7 in sales.
  • Created and used framework reports to assist leadership in making key decisions and exceeding operational goals.
  • Aligned internal teams.
  • Improved the client organization and goal alignment by automating the method contact management system.
  • Achieved this within 6 months.
  • Analyzed competitor activities and market data.
  • Achieved a 17% reduction in processing time.
  • Assisted in the rollout of a training program.
  • Assisted customers throughout the sales process, as well as during product setup and use.

Summaries

  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • A thorough understanding of the marketplace and competitor offerings can help boost sales by emphasizing product benefits and luring customers away from competitors.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Spanish is a bilingual individual who is fluent in both languages.
  • Schedule flexibility and the ability to travel up to 5% of the time.
  • Talented sales representative with a proven track record of generating leads and over 12 years of experience.
  • Midwest Account Manager with 7 years of successful team leadership and vendor management experience.
  • Talented sales representative with 15 years of industry experience.
  • Dedicated to providing excellent customer service and maintaining customer relationships.

Accomplishments

  • Increased customer retention rate by 41% year-over-year through effective relationship building and solution-based selling.
  • Led the successful implementation of a new account management system that reduced client onboarding time by one year.
  • Optimized account billing and compliance procedures, resulting in a 12% reduction in customer disputes and faster renewals.
  • Directed a customer segmentation project within product, resulting in tailored approaches for client engagement and a 28% revenue increase.
  • Closed 3 large-scale enterprise deals contributing $17 in incremental revenue for Lakeside Partners annually.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and executed regional sales strategies, boosting account expansion by 66% within 18 months.
  • Enhanced contract renewals by 78% through strong relationship management and offering value-driven solutions to customers.
  • Successfully negotiated long-term contracts with 12 key enterprise accounts, enhancing revenue growth by 83% in the Chicago.
  • Partnered with customers to renegotiate contracts, providing a 30% client savings and extending agreements by 18 months.

Affiliations

  • Jaycees
  • Association of Professional Sales (APS)
  • American Association of Inside Sales Professionals (AA-ISP)
  • B2B Sales Leadership Forum
  • Institute for Supply Management (ISM) – Midwest Chapter
  • Lions Club
  • Professional Pricing Society (PPS)
  • Midwest Sales Leadership Council
  • Midwest Account Management Roundtable
  • Midwest Business Marketing Association

Certifications

  • Certified Agile Sales Specialist (CASS)
  • Customer-Centric Selling (CCS) Certification by Aslan Training
  • Inbound Sales Certification by HubSpot Academy
  • MBA in Sales & Marketing category
  • Sales Enablement Certification by HubSpot
  • CompTIA A+ Technician
  • Salesforce
  • HubSpot Sales Software Certification
  • Certified Sales Leadership Professional (CSLP)
  • Digital Marketing Certified Associate by Simplilearn

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