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Skills

  • Database management
  • Payroll and budgeting
  • Program files maintenance
  • Sage 50 US
  • Customer service excellence
  • Documentation and control
  • Financial reporting
  • Client relationship management
  • Office management
  • Data entry

Work Experiences

  • Created a new data management system that reduced data retrieval time by 17%.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Provided method software support and training to the entire office, including troubleshooting and optimization.
  • Created new filing and organizational procedures that helped the company save $6 per two years in labor costs.
  • Developed and implemented records handling standard operating procedures.
  • Effectively interacted with Catering Administrative Assistant and Catering Administrative Assistant, took detailed notes, and distributed minutes to all attendees in one year meetings.

Summaries

  • Solid external and internal communication skills, as well as a thorough understanding of office automation procedures.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Commended for cultivating a positive work culture by interacting with employees and customers cheerfully.
  • Expert at multitasking in a fast-paced environment.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Asana expert with exceptional workflow optimization and typing abilities.
  • Expert at locating and resolving inconsistencies.
  • Prepared to bring 17 years of experience to Vantage and take on a new and challenging role.
  • With 12 years of experience as Catering Administrative Assistant in Boston, I am organized and hardworking.

Accomplishments

  • Collaborated with event planners to seamlessly coordinate 4 corporate and private events per month, ensuring all logistics were executed flawlessly.
  • Actively maintained compliance with health and safety regulations, decreasing compliance violations by 45% through rigorous inspection protocols.
  • Served as primary point of contact for clients, kitchens, and vendors, ensuring timely execution of all catering orders, resulting in 15% fewer event errors.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported kitchen teams in planning and preparing for events hosting up to 18 guests, ensuring all logistics and timing were precise.
  • Improved vendor payment processing by implementing a streamlined invoice system, reducing payment delays by 27%.
  • Aided in the reconciliation of monthly sales reports, contributing to a 42% accurate prediction of future sales metrics for upcoming quarters.
  • Executed over 5 catered events in 2024, frequently exceeding client expectations and securing client referrals.
  • Decreased overall catering costs by 17 annually through strategic vendor negotiations and adherence to seasonal menu planning.
  • Resolved product issue through consumer testing.

Affiliations

  • International Association of Administrative Professionals
  • Event Planners Association (EPA)
  • International Live Events Association (ILEA)
  • American Culinary Federation (ACF)
  • International Catering Association (ICA)
  • American Marketing Association
  • Certified Meeting Planner Professional (CMP) Credentials
  • Society of Human Resource Management
  • Event Planning Consortium
  • Certified Professional Catering Executive (CPCE) Affiliation

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Culinary Operations Manager Certification by Harbor & Co.
  • Excel for Event Planners Certification by Vantage
  • Customer Service Certification by Vantage
  • CompTIA Network+
  • Fundamentals of Administrative Professional Certification by Microsoft Excel
  • Basic Food Handler Certification by process
  • Inventory Management Certification by APICS/ASCM
  • Cisco Certified Internetwork Expert (CCIE)
  • Meeting and Event Planning Certificate by framework

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