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Skills

  • Program files maintenance
  • AP/AR proficiency
  • Spreadsheet management
  • Project Planning
  • Office management
  • Multi-line phone proficiency
  • Appointment setting
  • Database management
  • Business correspondence
  • Filing and data archiving

Work Experiences

  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Catering Administrative Assistants and clients.
  • Provided method software support and training to the entire office, including troubleshooting and optimization.
  • Wrote extremely precise internal and external letters and memos.
  • Achieved President's Club for accuracy in financial reporting.
  • Achieved a 100% client satisfaction rating.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.

Summaries

  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Catering Administrative Assistant is an attentive and personable administrative support professional with 9 years of experience in fast-paced office environments.
  • Catering Administrative Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Team player who is knowledgeable in cross-functional collaboration and budget management.
  • Asana expert with exceptional workflow optimization and typing abilities.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 8-person team.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 14 years of service.

Accomplishments

  • Collaborated with event planners to seamlessly coordinate 4 corporate and private events per month, ensuring all logistics were executed flawlessly.
  • Successfully processed and tracked invoices for over $7,000 in annual catering revenue with a 36% reduction in discrepancies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved category which led to program.
  • Organized kitchen production schedules to coincide with event timelines, significantly decreasing food preparation times and reducing overtime hours by 49%.
  • Streamlined communication between clients and in-house kitchen staff, resulting in improved prep times and meeting 46% of scheduled delivery deadlines on time.
  • Facilitated budgeting meetings with the finance team, ensuring alignment between projected costs and actual spending, leading to 26% under-budget event operations.
  • Implemented feedback loops to assess customer satisfaction post-event, raising average satisfaction scores by 75% and securing repeat business.
  • Actively maintained compliance with health and safety regulations, decreasing compliance violations by 45% through rigorous inspection protocols.
  • Supported kitchen teams in planning and preparing for events hosting up to 18 guests, ensuring all logistics and timing were precise.

Affiliations

  • Culinary Institute Alumni Network
  • International Catering Association (ICA)
  • Society for Hospitality and Foodservice Management (SHFM)
  • Institute of Hospitality Certification Program
  • International Association of Administrative Professionals
  • Hospitality Business Network Foundation
  • International Live Events Association (ILEA)
  • Project Management Institute
  • Toastmasters
  • Certified Meeting Planner Professional (CMP) Credentials

Certifications

  • Basic Food Handler Certification by process
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Food Protection Manager (CFPM) by ANSI
  • Project Management Professional (PMP)
  • Customer Service Certification by Vantage
  • Food Safety Manager Certification (FSMC) by NEHA
  • ServSafe
  • Certified Public Accountant (CPA)
  • Accounts Receivable and Payable Certification by NACPB
  • CompTIA A+ Technician

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