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Skills

  • Cross-team coordination for case filings
  • MS Office
  • Business processes and procedures
  • Returns pickup
  • Team building
  • Route planning
  • Customer service in a legal context
  • Supervision
  • Document delivery management
  • Excellent driving skills

Work Experiences

  • Avoided case delays.
  • Adhered to company protocol.
  • Collaborated with legal support teams to clarify delivery instructions on high-priority documents, reducing delivery errors by 16%.
  • Was in charge of receiving, storing, identifying, and delivering initiative products to 16 clients.
  • Collaborated with team leads.
  • Coordinated with court personnel to resolve last-minute document and filing issues, resulting in the successful resolution of time-sensitive legal procedures.
  • Collaborated with paralegals.
  • Aided in preparation for 7 depositions.
  • Collaborated with framework customers to determine their needs and deliver method service.
  • Assisted attorneys with courtroom material delivery.

Summaries

  • Achieved streamlined internal processes.
  • Assisted with legal documentation.
  • Achieved streamlined internal processes through use of Microsoft Excel, cutting unnecessary steps and improving overall departmental efficiency by 64%.
  • Adept at managing sensitive legal documents.
  • Collaborated proactively with legal teams.
  • Enhancing communication and time management abilities.
  • Contributed to faster document deliveries.
  • Avoided filing delays.
  • Decreased misplaced documents by 20%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Worked closely with external couriers and in-house staff to ensure prompt filing of legal documents before imposed court deadlines.
  • Regularly contributed to the training and onboarding of new legal runners regarding firm protocols and best practices for handling court communications.
  • Executed daily runs between courthouses, attorneys' offices, and governmental agencies with an average completion time 15% faster than industry standards.
  • Collaborated with office assistants to manage the intake, organization, and dispatching of legal documents, enhancing overall departmental efficiency by 70%.
  • Maintained a high level of professionalism and confidentiality while handling legal documents in transit or while interacting with clerks and attorneys.
  • Promptly escalated potential issues with legal filings to senior paralegals, preventing case delays and preserving attorney-client privileged information.
  • Collaborated with legal secretaries to maintain accurate court filing databases, reducing document search times by 55%.
  • Played a key role in assisting with managing legal correspondence during multiple simultaneous trials, ensuring all submissions were made correctly and on time.
  • Actively reduced courthouse errors during electronic filings by implementing dual-check protocols for all materials handled.
  • Helped prevent litigation delays by proactively monitoring court clerks' schedules and adjusting daily delivery priorities.

Affiliations

  • Standard Legal Runners & Courier Society
  • American Association for Paralegal Education
  • American Medical Informatics Association
  • American Courthouse Operations Association
  • Legal Office Technology User Group
  • Association of Legal Administrators
  • Association for Supply Chain Management (APICS)
  • Association of Corporate Counsel – Paralegal & Legal Staff Support
  • Administrative Office of the U.S. Courts Professional Association
  • American Legal Support Services Association

Certifications

  • Legal Document Preparer Certification – system
  • Time Management and Prioritization for Legal Runners – system
  • Cisco Certified Internetwork Expert (CCIE)
  • Ethical Legal Support Professional (ELSP) – metric
  • Google Certified Professional Cloud Architect
  • Certified Paralegal Assistant – Brightline
  • Legal Administrative Management Certification – category
  • Certified Legal Support Professional (CLSP) – Meridian
  • CompTIA Security+
  • Certified Public Accountant (CPA)

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