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Skills

  • Contraband detection and seizure
  • Regulatory compliance
  • Process improvement
  • Criminal investigations
  • Budget management and cost-saving initiatives
  • Crisis intervention training
  • Customer service
  • Relationship development
  • Emergency Response
  • Crime prevention

Work Experiences

  • Built strong relationships with staff and residents to keep the institution safe and secure.
  • Was in charge of 8 inmates who were housed in a process security unit.
  • Achieved President's Club.
  • Collaborated with mental health teams.
  • In charge of 3 juveniles in a correctional residential facility setting.
  • Looked for industry trends on social media and through online sources.
  • Achieved President's Club for the facility’s exemplary performance in reducing the average case processing time to 18 months.
  • Balanced high-pressure situations while making on-the-spot decisions to prioritize the safety of 15 employees and 8 inmates alike.
  • Transported Workday to 18 months customer locations.
  • Solved system issues, improved operations, and provided excellent customer service.

Summaries

  • Achieved cost-saving measures.
  • Defensive tactics and suicide prevention have been extensively trained.
  • Strengths in performance reporting and team leadership backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative Detention Sergeant with a track record of strengthening communication channels between correctional staff, administrators, and external agencies to ensure smooth operations during crises.
  • Achieved 62% improvement in annual evaluations.
  • Achieved a 68% reduction in inmate recidivism.
  • Conducted crisis response.
  • Collaborative Detention Sergeant.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Successfully decreased facility downtime due to emergency situations by standard through comprehensive staff readiness training programs.
  • Achieved Outstanding Service Award in recognition of successful implementation of new security surveillance upgrades, reducing unauthorized access incidents by 64%.
  • Oversaw the coordination of standard drills with external law enforcement, improving facility crisis response time by 59%.
  • Led a comprehensive review of detention facility policies, resulting in improved compliance rates and Employee of the Year for operational excellence.
  • Reduced staff overtime by 29% through strategic planning and optimal shift management, maintaining adequate staffing levels across all shifts.
  • Developed and administered staff training programs focused on crisis management and de-escalation techniques, reducing response times by 80%.
  • Implemented a new safety audit procedure that resulted in a 61% reduction in recorded safety violations in 2019.
  • Executed an incident reporting system that led to a 37% faster case processing time for the detention facility grievance department.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed inmate wellness programs that led to a reduction in medical complaints by 60% over two years.

Affiliations

  • Criminal Justice Honor Society – Alpha Phi Sigma
  • Association for Supply Chain Management (APICS)
  • State Certified Peace Officer Association
  • International Association of Administrative Professionals
  • Project Management Institute
  • State Department of Corrections Advisory Board Member
  • American Society of Safety Professionals
  • American Jail Association (AJA)
  • National Institute of Corrections (NIC)
  • International Association of Correctional Officers

Certifications

  • Inmate Safety and Security Procedures Certification - framework
  • Critical Incident Stress Management (CISM) Training Certification - framework
  • Certified Public Accountant (CPA)
  • Certified Corrections Supervisor (CCS) - American Correctional Association
  • Microsoft Certified Systems Engineer (MCSE)
  • Firearms Qualification Certification (Annual) - program
  • CompTIA A+ Technician
  • Certified Public Accountant
  • Certified Business Analysis Professional (CBAP)
  • Bloodborne Pathogens Certification - Occupational Safety and Health Administration (OSHA)

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