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Skills

  • Supervision
  • Emergency preparedness certification
  • Communications
  • Handling facility lockdown procedures
  • Inmate management
  • Crisis situation management
  • Regulatory compliance
  • Contraband detection and seizure
  • Relationship development
  • Emergency response management

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Restrained juvenile inmates when disturbances necessitated physical intervention.
  • Looked for industry trends on social media and through online sources.
  • Made rounds and conducted head counts and roll calls at predetermined intervals.
  • Had an excellent attendance record and was always on time for work.
  • Answered 18 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with local and state law enforcement.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Awarded in 2020.

Summaries

  • Analytical Detention Sergeant dedicated to improving internal processes. Developed emergency preparedness plans that earned a President's Club for institutional safety in 2016. Strong focus on audit and compliance improvements.
  • Achieved cost-saving measures.
  • Coordinated with legal and medical professionals.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Correctional Officer with 16 years of experience maintaining safety and order in high-volume correctional facilities.
  • Analytical Detention Sergeant focused on improving facility protocols.
  • Years of experience in corrections and law enforcement.
  • Collaborative Detention Sergeant.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Authored 7 comprehensive reports that led to legal action.

Accomplishments

  • Collaborated with both local and state law enforcement agencies to coordinate emergency drills, enhancing facility readiness for potential crisis situations.
  • Improved inmate intake processing speed by 67% through the introduction of a digital records system, reducing manual entry errors.
  • Achieved Excellence Award for outstanding leadership in the seamless management of over 5 incarcerated individuals during a high-risk relocation.
  • Directed the implementation of a new surveillance system across the facility, boosting detection of potential threats by 67%.
  • Facilitated conflict resolution among inmates by addressing grievances swiftly, leading to a 21% decrease in in-facility altercations.
  • Achieved Outstanding Service Award in recognition of successful implementation of new security surveillance upgrades, reducing unauthorized access incidents by 64%.
  • Initiated a facility-wide risk mitigation strategy during high-stake events, reducing incident response times by 49%.
  • Worked directly with union representatives to quickly resolve 11 staff conflicts without affecting daily operations or compromising safety protocols.
  • Conducted regular surveillance system audits, identifying and addressing 16 of security gaps, enhancing overall inmate and staff safety.
  • Streamlined inmate transport operations, lowering associated time and costs by 82% while maintaining high security and safety standards.

Affiliations

  • National Organization of Black Law Enforcement Executives (NOBLE)
  • American Society of Safety Professionals
  • American Correctional Association (ACA)
  • Member of the American Board of Criminalistics (ABC)
  • Statewide Use of Force Policy Review Committee
  • State Coalition on Jail Reform and Oversight
  • Certified Crisis Negotiator (CCN) - 2015
  • Toastmasters
  • State Correctional Officer Training and Standards Commission
  • Association of Information Technology Professionals

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Correctional Behavioral Health Certification (CBHC) - metric
  • Certified Law Enforcement Planner (CLEP) - metric
  • Ethics in Law Enforcement/Corrections Certification - category
  • Correctional Health Care Professional Certification - framework
  • CompTIA Network+
  • Inmate Mental Health Recognition Certification - category
  • Basic Handcuffing and Restraint Techniques Certification - process
  • SHRM Senior Certified Professional (SHRM-SCP)

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