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Skills

  • Team training and development
  • Business Administration
  • Communications
  • CRM software proficiency
  • Auction Software Setup and Management
  • Supervision
  • MS Office
  • Cross-team collaboration
  • Email marketing
  • Event planning and coordination

Work Experiences

  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Created budgets and prepared quotes for new products and services.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Conducted supplier risk management assessments in order to evaluate the framework program for senior management's planning purposes.
  • Achieved a significant process by making proactive decisions based on market expertise and business knowledge.
  • Taught Auction Chairs and Auction Chairs effective customer service techniques, resulting in a 6% increase in client satisfaction.
  • Assessed employee performance over a one year period and provided constructive feedback to help them improve.

Summaries

  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Dedicated to providing high-quality services and products.
  • Bringing 7 years of industry experience to Cedar Works, and ready to take on a challenging, growth-oriented role.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Motivated system manager with a track record of best practices and operations in the Miscellaneous.
  • Customer-focused professional with 11 years of experience in the Miscellaneous sector.
  • Results-oriented, goal-oriented, and looking to apply my experience to the role of Auction Chair.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.

Accomplishments

  • Developed and distributed custom auction catalogs that led to increased interest in top-tier lots, boosting bids by 81% on premium items.
  • Secured exclusive partnerships with 14 luxury brands, bringing in high-value auction items that resulted in an additional $8 in revenue.
  • Maximized bidder engagement by integrating a mobile app, which resulted in 46% higher bid activity across digital platforms.
  • Introduced a tiered sponsorship model, which attracted 5 new sponsors and resulted in a $4 increase in event revenue.
  • Decreased auction lead time by 32% by streamlining vendor coordination, ensuring flawless logistics and better time management.
  • Redesigned auction layout by coordinating with venue staff, which improved bidder flow and contributed to a 16% increase in auction lot visibility.
  • Collaborated with a cross-functional team to design creative auction lot displays, resulting in a 68% increase in item visibility and bids.
  • Fostered relationships with key stakeholders to drive attendance, resulting in a 34% higher overall auction attendance year over year.
  • Secured 10 new high-profile auction bidders through targeted email campaigns, increasing auction participation by 73% over previous year.
  • Achieved a 77% increase in online donations during post-event campaigns by reactivating lapsed donors through targeted outreach.

Affiliations

  • Certified Specialist of Wine Auctions (CSWA)
  • National Association of Social Workers
  • Greater Giving Auction and Event Management Training
  • Project Management Institute (PMI) program
  • American Society of Safety Professionals
  • Certified Fund Raising Executive (CFRE) Certification
  • International Auctioneers Conference Attendance 2021
  • Business Events Industry Coalition of Canada (BEICC)
  • VolunteerMatch Leadership Connections
  • Event Safety Alliance (ESA)

Certifications

  • Certified Meeting Planner (CMP) 2024 - Events Industry Council
  • ServSafe
  • Leadership & Management for Nonprofits Certificate 2018 - standard
  • Certified Event Designer (CED) 2022 - Event Design Collective
  • Certified Business Analysis Professional (CBAP)
  • Certificate in Fundraising and Philanthropy 2016 - National Philanthropic Trust
  • Auction Fundraising Strategies Certification 2016 - National Auctioneers Association
  • Nonprofit Leadership Certification Program 2022 - standard
  • Certified Nonprofit Professional (CNP) 2016 - Nonprofit Leadership Alliance
  • Google Certified Professional Cloud Architect

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