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Skills

  • Customer order processing with point-of-sale systems
  • Basic carpentry or woodwork
  • Loading and unloading
  • Collaboration with procurement teams
  • Operational improvement
  • Labeling and boxing
  • Delegation of tasks to a team of 17
  • Initiative equipment
  • Heavy machinery operation (forklifts, pallet jacks)
  • Process truck operations

Work Experiences

  • Assessed customers' project needs and upsold premium lumber, achieving an increase in average transaction size by $6 over a two years.
  • Achieved zero workplace injuries during 18 months.
  • Repaired a variety of tools and machines, including framework, and notified the method department of any major issues.
  • Double-checked the quantity and description of the materials received by comparing them to the packing list.
  • Avoided delays in operations.
  • Kept track of warehouse supplies like framework, program, and system and placed orders for them.
  • Caught discrepancies.
  • Removed debris and hazardous materials from the program area to avoid contaminating category and program items.
  • Checked inbound and outbound shipments for accuracy and to avoid mistakes.
  • Awarded Top Performer for outstanding performance in maintaining inventory accuracy and customer satisfaction within 2015.

Summaries

  • When it comes to quickly evaluating items, wrapping them in protective materials, loading them into the truck, and arranging them by weight and dimensions, efficiency is key.
  • Individual with excellent organizational, project management, and stakeholder engagement abilities.
  • I stayed motivated to finish jobs on time.
  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Lumber Yard Associate and outstanding performer in performance reporting and project management.
  • Lumber Yard Associate with 6 years of experience transporting items for both residential and commercial customers.
  • Safety-conscious and adaptable, with good problem-solving and planning skills.
  • Expert at tying down items to prevent them from shifting, falling, or breaking while on the move.
  • Offer Portuguese and Mandarin fluency.
  • Warehouse professional with exceptional organizational skills and expertise in strategic planning.

Accomplishments

  • Demonstrated excellent problem-solving skills by troubleshooting and fixing mechanical issues during shifts, reducing downtime by 41%.
  • Successfully managed seasonal fluctuations in product demand through thoughtful stock planning, contributing to a sales increase by 46% during high season.
  • Developed and implemented new policy changes to improve use of material-handling equipment, enhancing safety and efficiency across the yard.
  • Developed a new scheduling framework for team shifts during peak demand periods, increasing yard productivity by 82% and reducing overtime costs.
  • Collaborated with team of 14 in the development of metric.
  • Provided hands-on training in basic carpentry and woodworking, enabling staff to better assist customers with project-related inquiries.
  • Contributed to maintaining company safety certification by ensuring proper disposal of hazardous materials following certification guidelines.
  • Followed OSHA standards to maintain a clean and hazard-free environment, passing all safety inspections during 2016 with zero citations.
  • Initiated a cross-team collaboration with the sales department to address stock discrepancies, leading to a 15% improvement in order accuracy.
  • Operated heavy machinery including forklifts and pallet jacks to efficiently load and unload lumber, reducing damage to materials and improving workflow.

Affiliations

  • Wood Flooring Industry Training Association (WFITA)
  • International Association of Administrative Professionals
  • American Medical Informatics Association
  • Associated General Contractors of America (AGC)
  • Lumber Products Manufacturers Association (LPMA)
  • Associated Builders and Contractors (ABC)
  • Woodworks Association
  • Certified Forklift Operator, standard
  • Association for Supply Chain Management (APICS)
  • Building Materials Suppliers Association (BMSA)

Certifications

  • CPR and AED Certification - American Heart Association
  • Timber Machine Operator Certification
  • CompTIA Network+
  • Wood Science Certification (Society of Wood Science and Technology)
  • Project Management Professional (PMP)
  • Certified Hazardous Materials Handler (HazMat)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Occupational Safety and Health Administration (OSHA) 10/30-Hour Certification
  • Construction Safety Certification

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