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Skills

  • Fundraising
  • Billing
  • Goal-oriented
  • 7 WPM typing speed
  • Flexible schedule
  • Preventing Workplace Violence seminar
  • Trauma-informed care
  • Case Management Basics training
  • Negotiations
  • Effective team leader

Work Experiences

  • Was in charge of drafting and negotiating lease agreements.
  • Connected families with shelters, legal services, and educational opportunities.
  • Saved $2 by putting in place cost-cutting measures that addressed long-standing issues.
  • Streamlined and improved program operational processes by standard.
  • Created schedules and work plans.
  • Found, hired, and trained a large number of new therapists.
  • Gathered information, analyzed it, and organized it into reports that were distributed to the appropriate people.
  • Attendance at community events, promotional materials, and other methods were used to recruit new members.
  • Provided constructive feedback and contributed ideas at weekly staff meetings.
  • Was the director of a multidisciplinary program that helped over 12 abused and neglected children and adolescents.

Summaries

  • Clear understanding of quality assurance and budget management as well as workflow optimization training.
  • Strengths in risk assessment and process improvement are well-known.
  • Versatile Social Services Director who works well with staff, supervisors, and program directors.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Looking for a position in procedure that will allow me to grow.
  • Adults with developmental and intellectual disabilities benefit from the services provided by Community Service Specialists.
  • A multitasking Peer Support Specialist who communicates effectively while displaying compassion and respect.
  • Understanding Peer Support Specialist with experience navigating the health-care system and willing to share personal experiences with mental illness.
  • Volunteer Coordinator with a positive attitude who excels at establishing structure, defining roles, and filling positions.
  • Peer Support Specialist with a track record of assisting people in difficult situations and achieving recovery success.

Accomplishments

  • Led peer-to-peer support groups where 16 clients successfully implemented recovery strategies, resulting in a 52% increase in wellness outcomes.
  • Managed program residential facility serving 5 families.
  • Provided crisis intervention and counseling referrals during peer support sessions, directly reducing crisis incidents by 41%.
  • Assisted in the development of individualized recovery plans for 4 clients, resulting in 67% improvement in client mental health outcomes.
  • Implemented time management techniques across peer sessions, leading to an improvement in session efficiency of 20%.
  • Conducted comprehensive client intake assessments at crisis points, improving immediate interventions by 48%.
  • Managed a caseload of 3 individuals, developing and tracking the progress of personalized recovery plans to meet their mental health and wellness goals.
  • Led peer feedback sessions on mental health services, resulting in program adjustments that increased recovery progress by 45%.
  • Engaged in multi-disciplinary team meetings, advocating for peer perspectives and securing system for client benefit.
  • Built rapport with clients using emotional validation and active listening strategies, increasing client-trust levels by 67%.

Affiliations

  • United States Psychiatric Rehabilitation Association (USPRA) - Peer Specialist Certification Program
  • Society of Human Resource Management
  • Project Management Institute
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Certified Recovery Coach in Oregon 2017
  • Collaborative Support Programs of New Jersey (CSPNJ) - Supported Employment Initiatives
  • Wellness Recovery Action Plan (WRAP) Facilitator Certification
  • Pathways to Recovery - Peer Facilitator Engagement Program

Certifications

  • NAMI Peer-to-Peer Educator Certification
  • Google Certified Professional Cloud Architect
  • National Certified Peer Specialist (NCPS) Cedar Works
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Intentional Peer Support (IPS) Practitioner Training
  • Certified Health Navigator (Cedar Works)
  • Peer Worker Certification in Cultural Competency
  • ADVOCATE Level III Peer Educator Certification
  • Peer Employment Training (PET) Certification
  • Certified Addictions Peer Recovery Support Specialist (CAPRSS) Portland

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