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Skills

  • Budgets
  • Relationship development
  • Project organization
  • Document scanning
  • Risk management processes and analysis
  • Food preparation
  • Conflict resolution
  • Clerical support
  • User interface understanding
  • Product testing

Work Experiences

  • Transported Asana to several months customer locations.
  • System was planned and carried out by me.
  • Reviewed assignments, proctored tests, and assigned grades in accordance with university requirements.
  • Used Jira to accurately enter data into a batch ticketing system.
  • Made a proposal
  • Won
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Ensured
  • Identified
  • Established

Summaries

  • Strong relationships with educators and students are a strength of hers.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Ambitious
  • Proactive
  • Seasoned
  • Professional with over 6 years of experience in project management and process improvement initiatives across the enterprise.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Deadline-driven
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Dedicated Graduate Student Assistant who is well-versed in teaching methods, grading procedures, and university requirements.

Accomplishments

  • Increased sales 6% over 6 months.
  • Coordinated data collection efforts for an interdisciplinary project on metric, optimizing processes to produce results 14 months ahead of schedule.
  • Led the organization of academic seminars attended by 8 scholars, fostering cross-departmental collaboration and knowledge sharing.
  • Researched and applied for 14 fellowships, securing 6 that funded process within the department.
  • Developed and executed recruitment strategies for 14 new graduate students, increasing program participation by 54%.
  • Managed class enrollment processes and ensured resources were secured for 16 courses across multiple departments.
  • Resolved product issue through consumer testing.
  • Digitized grade reporting and student tracking systems, reducing administrative workload by 69% while improving reporting accuracy.
  • Mentored 15 students on academic research techniques, leading to higher quality submissions in Education and Training by 48%.
  • Assisted in the preparation of successful grant proposals, securing over $10 in funding for Jira.

Affiliations

  • American Marketing Association
  • Association for the Study of Higher Education (ASHE)
  • Graduate Women in Science (GWIS)
  • National Society of Collegiate Scholars (NSCS)
  • National Association of Graduate-Professional Students (NAGPS)
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Phi Kappa Phi Honor Society
  • American Association for Applied Linguistics (AAAL)
  • International Reading Association (IRA)

Certifications

  • Certified Public Accountant
  • Educational Leadership Certification by Lakeside Partners
  • Human Subjects Protections Certification by Harbor & Co.
  • Survey Design and Analysis Certificate by Ironclad Systems
  • Advanced Data Analytics Certification in Microsoft Excel
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Associate in Project Management (CAPM) by PMI
  • Compliance and Ethics Certification in Academia by method
  • First Aid/CPR Certified
  • ServSafe

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