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Skills

  • Analytical problem solver
  • Direct sales
  • Client retention strategy
  • Coaching and mentoring
  • Budgeting and P&L accountability
  • Strategic planning
  • Data accuracy and reporting improvements
  • New business development
  • Sales processes
  • Strategic account development

Work Experiences

  • Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers.
  • Worked to resolve issues with high-profile customers in order to maintain relationships and increase the number of repeat customers.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Worked with upper management to implement continuous improvements and help the team achieve its objectives.
  • Created and implemented new business opportunities using strategic networking strategies.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Cut one year spending by 11% by using Adobe Creative Suite to create effective budgets.

Summaries

  • Accomplished Director of Group Sales driven to lead sales teams to achieve record-setting revenue gains. Manage 12+ accounts, generating more than $18 in revenue per the past year.
  • Boosted annual revenue by $16.
  • Expert in boosting revenue and sales while increasing productivity and customer satisfaction.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Strategic and analytical, with a motivating leadership style and experience in forming new network connections, marketing products, and expanding territories.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Over a 10-year career, I've built a strong track record as a performance-oriented sales leader.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Closed 10-figure deals with Fortune 500 companies, significantly increasing brand penetration in method.
  • Collaborated with team of 14 in the development of initiative.
  • Leveraged data analytics to identify high-performing market segments, leading to a 67% increase in targeted marketing effectiveness.
  • Resolved product issue through consumer testing.
  • Trained and mentored a team of 9 new sales professionals and drove a 55% increase in overall team performance within three years.
  • Developed and executed cross-functional training efforts between sales and marketing, resulting in an additional 64% of cross-sell opportunities.
  • Facilitated regular training programs that increased the product knowledge of the sales team, resulting in a 75% uplift in closing ratios across all markets.
  • Optimized CRM workflows, shortening the sales cycle by 79% while improving follow-up effectiveness and lead management accuracy.
  • Redesigned the client advocacy program, which led to 24% higher referral rates and sourced 18 new key accounts in one year.
  • Documented and resolved system which led to process.

Affiliations

  • International Congress and Convention Association (ICCA)
  • Association for Supply Chain Management (APICS)
  • Project Management Institute (PMI) Member
  • Convention Industry Council (CIC)
  • International Association of Venue Managers (IAVM)
  • Trade Show Exhibitors Association (TSEA)
  • Professional Convention Management Association (PCMA)
  • Women in Sales Everywhere (WISE)
  • International Society of Hospitality Consultants (ISHC)
  • Event Industry Council (EIC)

Certifications

  • Project Management Professional (PMP)
  • Salesforce
  • Certified Revenue Management Executive (CRME)
  • Customer Retention Specialist Certification (CRSC)
  • Advanced Professional Business Analyst (APBA)
  • Global Travel Professional (GTP)
  • Certified Business Development Expert (CBDE)
  • Certified Account Management Specialist (CAMS)
  • Certified Revenue Management Professional (RMP)
  • Certified Hospitality Sales Professional (CHSP)

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