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Skills

  • Dictation experience
  • Conflict resolution ability
  • ACE instructor
  • Mailing restriction expertise
  • Process instructor
  • Conflict handling
  • Instructor mentoring
  • Dictating 6 wpm
  • Yoga instructor
  • Sexual assault victim counseling

Work Experiences

  • Assessed and selected suitable software tools.
  • Achieved results in 2023.
  • Applied course in real-world projects.
  • Achieved a 29% improvement in exam pass rates.
  • Attracted 2 new enrollments.
  • Aligned curriculum with Lean requirements.
  • Achievements occurred in 2016.
  • Decreased downtime by 53%.
  • Answered 2 calls per the past year to help customers with their questions and concerns.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • ICT Instructor with 17 years of successful process improvement and team leadership experience.
  • 22% of students advanced to reputable internships or job roles.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in quality assurance and stakeholder engagement backed up by Miscellaneous training.
  • An expert in instructional technology with solid experience boosting learner outcomes through specific integration of procedure, increasing student engagement rates by over 35%.
  • Achieved a 84% reduction in security breaches.
  • Collaborated with external software developers.
  • Aligned curriculum with industry trends and standards.
  • Adept at training educators on Workday.
  • Accomplished ICT Instructor recognized for enhancing course relevance by 63% through expert curriculum development aligned with industry trends and standards.

Accomplishments

  • Managed a student tech support center that resolved over 5 technical issues annually, improving campus IT efficiency.
  • Introduced real-time coding projects during lab sessions, leading to 71% increase in student engagement.
  • Planned and executed large-scale ICT projects within budget and time constraints, improving department efficiency by 51%
  • Led a three years-long electronics workshop focused on hands-on ICT applications, resulting in 83% engagement improvement.
  • Resolved product issue through consumer testing.
  • Initiated virtual learning tools integration, increasing course accessibility by 34% for remote students.
  • Spearheaded the integration of mobile and cloud solutions into the learning environment, improving knowledge retention by 26%.
  • Collaborated with team of 14 in the development of process.
  • Collaborated with regional employers to align ICT courses with industry needs, improving student employability by 19%.
  • Designed and launched an entry-level ICT course for local businesses, improving employee tech skills by 80%.

Affiliations

  • National Educational Technology Standards (NETS) Certification Program
  • CompTIA Network+ Certification
  • Google for Education Innovator Program
  • Association for Computing Machinery (ACM) – Educator Membership
  • National Computer Science Teachers Association (CSTA)
  • International Society for Technology in Education (ISTE)
  • Rotary International
  • Project Management Institute – ICT Project Track
  • IEEE Computer Society – ICT Educators Group
  • American Medical Informatics Association

Certifications

  • Apple Teacher Certification
  • Certified Computer Education Specialist (CCES)
  • Google Certified Professional Cloud Architect
  • Microsoft Certified: Azure Fundamentals
  • Cisco Certified Network Associate (CCNA)
  • Certified Google Workspace Administrator
  • Microsoft Office Specialist (MOS) Expert
  • ServSafe
  • Certified Cloud Security Professional (CCSP)
  • Apple Certified Support Professional (ACSP)

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