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Skills

  • Service agreements
  • Problem resolution
  • Collaboration with cross-functional teams
  • Cross-promotional campaign execution
  • Cold Calling & Outreach Strategies
  • Miscellaneous expertise
  • Budgeting and forecasting
  • Strategic planning
  • Operational improvement
  • Scheduling understanding

Work Experiences

  • Used QuickBooks to keep track of important account and sales information in the company database.
  • Achieved an average increase of 33%.
  • Increased the team's revenue by over $8 in sales.
  • Achieved highest-ever customer satisfaction score of 21%.
  • Managed Asana inventory to improve sales pitches and closed more than 17 sales in two years.
  • Achieved this over two years.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Went to customer sites to assess needs, demonstrate offerings, and propose strategic solutions for a variety of issues.
  • Achieved 6% growth in new customer acquisition.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.

Summaries

  • Portuguese is a bilingual individual who is fluent in both languages.
  • Sales leader who is upbeat, energetic, and entrepreneurial.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Event Sales Representative is a multi-talented Event Sales Representative who is consistently rewarded for planning and operational improvements.
  • Event Sales Representative with 18 years of successful quality assurance and vendor management experience.
  • High-achieving Event Sales Representative with a proven track record in sales and extensive Miscellaneous knowledge.
  • Achieved 41% growth in team-wide productivity.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Professional with stakeholder engagement and quality assurance expertise who is organized and resourceful.
  • Achieved 42% of quarterly sales targets.

Accomplishments

  • Provided post-event analysis to continuously improve engagement strategies, leading to a 79% repeat booking rate.
  • Secured long-term contracts for 10 major corporate accounts, contributing to a 69% increase in yearly revenue.
  • Trained and mentored 12 team members, resulting in an overall sales performance improvement of 23%.
  • Developed and executed sales strategies for new product lines, leading to $4 in yearly incremental revenue.
  • Orchestrated high-profile VIP events for 15 executives, contributing to an overall increase in brand visibility and client satisfaction.
  • Developed strategic partnerships with vendors, reducing costs by 51% while maintaining event quality.
  • Achieved CPA in ServiceNow, integrating it into the sales process, resulting in a 42% revenue boost.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced event preparation time by 38% by streamlining logistics workflows and vendor management.
  • Spearheaded a customer loyalty program for repeat clients, resulting in a 40% increase in long-term contracts.

Affiliations

  • Society of Women Engineers
  • Certified Sales Professional (CSP)
  • National Association for Catering and Events (NACE)
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Event Industry Council Certification (CMP)
  • American Marketing Association
  • Certified Special Events Professional (CSEP)
  • Toastmasters
  • Global Business Travel Association (GBTA)

Certifications

  • Digital Event Strategist (DES) - Professional Convention Management Association (PCMA)
  • Certified Sales Executive (CSE) - Sales and Marketing Executives International (SMEI)
  • CompTIA Network+
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Professional Certified Marketer (PCM) in Marketing Management - method
  • Certified Public Accountant (CPA)
  • Certified Sales Operations Specialist (CSOS) - Sales Management Association
  • Certified Trade Show Marketer (CTSM) - Exhibitor Media Group
  • First Aid/CPR Certified

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