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Skills

  • Asset-liability management
  • Relationship building and management
  • Credit approval process optimization
  • Compliance with system
  • Customer satisfaction improvement
  • FHA loan process background
  • Cash handling expertise
  • Business operations
  • Problem resolution
  • Business Development

Work Experiences

  • Used effective networking to identify and capitalize on community business opportunities.
  • Collaborated with cross-functional teams.
  • Championed diversity initiatives within the lending team.
  • Conducted in-depth portfolio analysis on non-performing assets.
  • Achieved a 29% improvement in probationary completion rates.
  • Assessed credit risk profiles of 7 high-net-worth clients.
  • Achieved a 57% year-over-year increase in volume.
  • Evaluated employee performance and devised strategies for improvement.
  • Built a mentorship program for senior loan officers that accelerated leadership development, with 18 promoted into management positions within the past year.
  • Allowed clients to access funds quicker.

Summaries

  • Problem-solving and creative decision-making are skills that a logical Vice President of Lending possesses.
  • Achieved a 84% decrease in defaults.
  • Senior Branch Manager with 12 years of progressive experience in multiple locations improving business processes, increasing revenue, and retaining loyal customers.
  • Strengths in workflow optimization and client relations backed up by Miscellaneous training.
  • Vice President of Lending is a multi-talented Vice President of Lending who is consistently rewarded for planning and operational improvements.
  • Commercial lending expert known for reducing loan approval times by 36%, while maintaining a strict accuracy rate of 44% through optimized processes.
  • Ambitious banker with extensive experience in bank leadership, fraud detection, and teller operations.
  • Meet bank and customer service standards on a regular basis.
  • Accomplished professional with a deep understanding of regulatory compliance.
  • Objective Miscellaneous leader who has led financial systems and programs to success.

Accomplishments

  • Guided the establishment of a diverse, inclusive hiring process for new officers, resulting in a 44% increase in minority and female representation across management.
  • Optimized the loan approval process workflow, reducing manual input effort by 56% and increasing overall accuracy.
  • Collaborated with cross-functional teams to initiate digital loan offerings, resulting in a 67% improvement in the speed of loan issuance.
  • Resolved product issue through consumer testing.
  • Led successful loan restructuring initiative saving $3 in potential losses and improving client satisfaction rates.
  • Evaluated and expanded investor relations by attracting capital into lending products, resulting in over $2 additional liquidity during 2021.
  • Played a key role in raising total assets under management by 25% over several months, surpassing institutional growth targets.
  • Drafted and implemented guidelines for high-risk loans, adhering to system, resulting in a 17% increase in loan approval rates without increasing delinquency.
  • Orchestrated a new client outreach effort focused on minority-owned businesses, growing that segment of the loan portfolio by 80%.
  • Enabled a 21% increase in loan origination volume through targeted marketing efforts and enhanced CRM strategy development.

Affiliations

  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Lions Club
  • Toastmasters
  • Association of Credit Union Senior Officers
  • Graduate School of Banking (GSB)
  • Financial Planning Association (FPA)
  • National Association of Federal Credit Unions (NAFCU)
  • Commercial Finance Association (CFA)
  • American Bankers Association (ABA)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Professional Risk Management (PRM) – PRMIA
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Lender Business Banker (CLBB) – American Banker’s Association
  • Certified Financial Planner (CFP) – framework
  • Certified Public Accountant (CPA)
  • Leadership Development Certification – Harvard Business School Online
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Network Associate (CCNA)
  • ServSafe

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