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Skills

  • Conflict resolution and mediation
  • Operational improvement
  • Change Management
  • Credit risk profiling
  • Business Development
  • Team building
  • Relationship development
  • Initiative equipment
  • Cross-functional team collaboration
  • Data-driven decision making

Work Experiences

  • Collaborated with marketing to revamp the promotion of Microsoft Excel loans, driving a 81% increase in application submissions and boosting loan volume.
  • Collaborated with marketing to revamp promotion.
  • Allowed clients to access funds quicker.
  • Reviewed more than 6 financial statements per 18 months.
  • Hired, trained, and mentored 11 employees after recruiting, interviewing, and hiring them. I also implemented a mentoring program to encourage positive feedback and engagement.
  • Achieved a delinquency rate of below 28% across portfolios through diligent monitoring, early intervention strategies, and personalized customer outreach.
  • Championed lending automation tools that decreased documentation errors by 69% and slashed loan origination timelines by 16 days.
  • Increased new bank relationships within the local community by 6% through the implementation of quarterly promotions.
  • Boosted assets under management by $8.
  • Used effective networking to identify and capitalize on community business opportunities.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Addressed service delivery issues.
  • Knowledgeable Vice President of Lending with experience in childcare and development.
  • Vice President of Lending with 7 years of successful performance reporting and cross-functional collaboration experience.
  • Vice President of Lending is a multi-talented Vice President of Lending who is consistently rewarded for planning and operational improvements.
  • Vice President of Lending is a poised and professional Vice President of Lending who is capable of informing clients about banking products and services and recommending the best options to meet their needs.
  • To meet and exceed business financial goals, successfully optimizes frameworks and cultivates cohesive teams.
  • Adept collaboration skills.
  • Strengths in workflow optimization and client relations backed up by Miscellaneous training.

Accomplishments

  • Pioneered a financial literacy initiative aimed at coaching customers on loan management, resulting in a 15% decrease in loan defaults and increased profitability.
  • Implemented a new client retention strategy, improving customer loyalty by 83% over the past year.
  • Championed the launch of new Workday offering, driving a revenue increase of $11 in the first several months of introduction.
  • Standardized credit approval processes, decreasing average loan decision time by 42%.
  • Enabled a 21% increase in loan origination volume through targeted marketing efforts and enhanced CRM strategy development.
  • Drafted and implemented guidelines for high-risk loans, adhering to system, resulting in a 17% increase in loan approval rates without increasing delinquency.
  • Guided the establishment of a diverse, inclusive hiring process for new officers, resulting in a 44% increase in minority and female representation across management.
  • Created a leadership development program that resulted in the promotion of 9 senior loan officers into VP level roles within one year.
  • Increased customer loan disbursement approvals by 64% through refining loan underwriting standards.
  • Collaborated with team of 4 in the development of process.

Affiliations

  • Society of Corporate Compliance and Ethics (SCCE)
  • Financial Management Association (FMA)
  • Commercial Finance Association (CFA)
  • Toastmasters
  • Certified Mortgage Bankers (CMB) Program
  • Association for Computing Machinery
  • National Credit Union Administration (NCUA) Membership
  • Credit Union Executive Society (CUES)
  • American Medical Informatics Association
  • Lions Club

Certifications

  • Certified in Control Self-Assessment (CCSA)
  • Chartered Financial Analyst (CFA®) – CFA Institute
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Commercial Loan Officer (CCLO)
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Treasury Professional (CTP) - Association for Financial Professionals
  • Certified Strategic Credit Professional (CSCP)
  • Certified Financial Planner (CFP) – framework
  • Google Certified Professional Cloud Architect

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