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Skills

  • Diagnostic equipment management and procurement
  • Facility oversight
  • Performance metrics
  • Clinical laboratory operations management
  • Accreditation support
  • Hospital coordination
  • Mentorship and professional development
  • Lab accreditation management
  • Personnel management
  • Error rate reduction through double-check systems

Work Experiences

  • Increased revenue by more than $3 between 2021 and 2022.
  • Achieved a 25% improvement in diagnostic reliability.
  • Added services like process, category, and program to diversify the facility's offerings.
  • Provided training to pharmacy interns as well as newly hired technicians.
  • Increased bed occupancy by 10% in three years.
  • Avoided stock shortages.
  • Was in charge of a team of pharmacy technicians, interns, and support personnel.
  • Collaborated with cross-functional teams.
  • Promoted capital components of various framework rates by identifying and implementing strategies to improve current residential facilities.
  • Pushed for improvements in process, efficiency, and quality, which resulted in a 8% increase in patient discharge times.

Summaries

  • Method, procedure, and process are all available.
  • Knowledge of Adobe Creative Suite in depth, as well as project management and client relations abilities.
  • Proficient in promoting system by leveraging workflow optimization and budget management knowledge.
  • Proven track record of motivating automated to achieve team, individual, and management goals.
  • Deadline-driven Pharmacy Manager with strong customer service, telephone etiquette, and problem-solving abilities.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Accomplished in reducing repeated testing discrepancies by 62% through diligent root cause analysis and proactive corrective measures.
  • Accomplished at overseeing complex laboratory operations, ensuring seamless function of high-demand testing environments with a focus on accuracy and efficiency.
  • With a successful career history spanning more than 15 years, I am confident in my abilities.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Implemented cost-saving measures through renegotiation of vendor contracts, saving the department 8 annually without compromising on diagnostic quality.
  • Reduced test result reporting delays by 42% through the use of optimized laboratory information systems and implementing automated report generation.
  • Reduced annual operational expenditures by 29% through effective equipment procurement strategies and long-term vendor partnerships.
  • Achieved ITIL compliance by updating internal policies and training staff on new Washington regulatory requirements, receiving 2017 commendation for adherence.
  • Managed procurement and installation of new diagnostic equipment, achieving a 33% increase in testing capacity with minimal disruption to ongoing lab functions.
  • Optimized resource allocation and team schedule management, resulting in 65% reduction in backlog and improved overall productivity across laboratory departments.
  • Supervised a team of 17 medical technologists and supported staff development through continuous education, increasing overall productivity by 16%.
  • Reduced occurrence of equipment downtime by 49% through the implementation of regular preventive maintenance schedules and new vendor protocols.
  • Spearheaded the integration of new regulatory guidelines, ensuring 100% compliance and increasing the lab's competitive certification standings by 35%.
  • Facilitated the successful accreditation of the laboratory under ISO 13 by refining internal Standard Operating Procedures (SOPs) and ensuring comprehensive employee compliance.

Affiliations

  • Served as a regional chair for the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), involved in revising curriculum standards for laboratory training programs.
  • Member of the Association of Pathology Chairs (APC), contributing to discussions on lab management best practices and fostering collaboration within the pathology community.
  • Active participant in the National Society for Histotechnology (NSH) promoting standards in histology laboratory practices through workshops and webinars.
  • Leader in local chapter of the Institute for Healthcare Improvement (IHI), driving continuous improvement for lab service efficiency and error reductions.
  • Affiliation with the American Society for Microbiology (ASM), actively contributing to research and testing methodologies for accuracy improvements.
  • Executive member of system Laboratory Advisory Board, improving policies for laboratory safety and compliance with federal standards.
  • Member of the Society for Laboratory Automation and Screening (SLAS), focusing on technological innovations to improve laboratory workflows and diagnostics.
  • Advised on committee for The National Phlebotomy Association (NPA), ensuring best practices in specimen collection processes for hospital clinical laboratories.
  • Partnered with the CLIA (Clinical Laboratory Improvement Amendments) working group to interpret and apply new regulatory guidelines into laboratory protocols.
  • Contributor to The Association for Clinical Biochemistry and Laboratory Medicine (ACB), engaging in research and peer-reviewed public health laboratory initiatives.

Certifications

  • International Organization for Standardization (ISO) 17025: Testing and Calibration Laboratories Certification
  • Professional in Healthcare Risk Management (CPHRM)
  • Medical Device Directive (MDD) Certification
  • CompTIA Security+
  • EHR/EMR Certification (Electronic Health Records Management)
  • SAP Certified Application Associate
  • CompTIA Network+
  • ServSafe
  • NIOSH Health Hazard Evaluation Program
  • Certified Professional in Healthcare Quality (CPHQ) by NAHQ

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