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Skills

  • Budgeting and cost control
  • Food and beverage pairing
  • Proper storage and preservation
  • Inventory management
  • Administrative support
  • Client relationship building
  • Conflict resolution
  • Outgoing personality
  • Inventory rotation
  • Meat slicing expertise

Work Experiences

  • Baked breads, cookies, and other bakery items after proofing dough products.
  • Used my knowledge of cutlery and culinary tools to prepare method foods.
  • Won
  • Kept track of UPC codes.
  • Was responsible for handling products and equipment in accordance with safety and sanitation regulations.
  • In charge of 5 employees per shift.
  • Invented
  • Solved
  • Ensured
  • Identified items in stock for first use to reduce waste and profit loss.

Summaries

  • Capable of safely lifting 12 pounds to aid in event planning and transportation of necessary equipment.
  • Renowned Delicatessen Assistant with 16 years of experience helps the restaurant succeed in all areas.
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Innovative
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Strong mechanical aptitude and a proclivity for equipment diagnostics, repair, and operation.
  • Excellent customer service and leadership skills are required to improve team performance and increase bar sales.
  • Performance reporting expert
  • Small tables and large parties are both easily accommodated.
  • By completing meal preparation, dedicated Delicatessen Assistant ensures excellent products.

Accomplishments

  • Optimized food storage practices in the deli, reducing food spoilage by 28% and ensuring maximum product freshness.
  • Streamlined strategic planning, resulting in framework.
  • Won “program” Award for procedure.
  • Executed quick and efficient order fulfillment even during peak hours, reducing wait times by several months% and enhancing overall customer satisfaction.
  • Set up an efficient customer feedback tracking system, resolving 80% of concerns within several months, leading to an increase in customer satisfaction.
  • Introduced eco-friendly packaging options in the deli, reducing plastic usage by 45% while maintaining product quality.
  • Introduced new slicing and packaging methods that increased product shelf life by 34% and reduced spoilage costs.
  • Created and maintained a customer-friendly deli display that showcased fresh products, improving visual appeal and increasing impulse purchases by 38%.
  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Spearheaded the deli section reorganization, optimizing product placement and increasing employee efficiency by 85%.

Affiliations

  • Completed leadership and team management training through Ironclad Systems, enhancing capabilities in team scheduling and oversight.
  • Affiliated with the International Cheese Council of America, broadening knowledge of gourmet cheese varieties and their presentation.
  • Part of the local Small Business Association’s mentorship program, providing guidance to fellow food and beverage industry professionals.
  • Affiliated with the Grocery Manufacturers Association (GMA), keeping informed about product and regulatory trends affecting deli operations.
  • Affiliated with the International Foodservice Sustainability Symposium, continually exploring sustainable practices in food preparation and service.
  • Received certification in suggestive sales techniques from program, improving deli sales revenue by 51%.
  • Involved in cross-functional task force for food safety initiatives at Harbor & Co., improving deli counter regulations and compliance.
  • Affiliated with the American Culinary Federation (ACF) to advance culinary skills and uphold high standards of deli culinary preparation.
  • Member of the National Restaurant Association, committing to ongoing professional development and industry best practices for foodservice.
  • Certified in inventory and stock management through online courses offered by the National Retail Federation.

Certifications

  • Food Handling Certificate from system
  • CompTIA A+ Technician
  • Customer Service and Soft Skills Training by program
  • Menu Planning & Cost Efficiency Training by category
  • Microsoft Certified Systems Engineer (MCSE)
  • Food Safety Supervisor Training by National Hygiene Partnership
  • SafeServ Certified: Food Handler
  • Food Safety Manager Certification (FSMC) by Brightline
  • OSHA: Food Handling
  • SafeServ Certified: Scrum Master

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