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Skills

  • Compliance with telecommunications regulations
  • Network architecture planning
  • Systems analyzation
  • High-speed internet installation
  • Call clarity improvement strategies
  • Vendor relationship management
  • Procedure equipment
  • Operational improvement
  • Network base station installation
  • Estimate generation

Work Experiences

  • Ensured that all maintenance activities were completed in accordance with company standards.
  • Achieved savings of $13 within 2021.
  • Was in charge of the company's telecommunications networks, which included telephones, office equipment, the internet, and cable.
  • Met with clients to determine the business and technical requirements for proposed system changes and technology purchases.
  • Achieved a 50% reduction in failures.
  • Created cost estimates for the installation and operation of the system and its components.
  • Collaborated with vendors and service providers to streamline hardware procurement processes, leading to savings of $7 within 2019.
  • Configured routers and switches for voice and data applications, enhancing overall call capacity for deployment of QuickBooks.
  • Conducted tests on fiber-optic networks.
  • Analyzed and reduced latency in data transmission systems, improving throughput by 25% for mission-critical applications.

Summaries

  • Stakeholder engagement abilities of a team-player are consistently praised.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Within Telecommunications and Wireless, senior Telecommunications Engineer Intern and outstanding performer in process improvement and project management.
  • Clear understanding of data analysis and project management as well as process improvement training.
  • Accomplished in fiber-optic network deployment.
  • Adept at designing LAN solutions tailored to specific organizational needs, receiving commendation for creativity and technical precision in implementation.
  • Reliable Communications Technician with experience troubleshooting and installing process and procedure systems and hands-on training.
  • Accomplished in fiber-optic network deployment, ensuring timely and high-quality installations as part of a city-wide project in Phoenix.
  • Collaborative Telecommunications Engineer Intern.

Accomplishments

  • Documented and resolved metric which led to framework.
  • Developed training materials and conducted workshops for junior staff on network maintenance best practices, improving team’s efficiency and skill proficiency.
  • Provided network architecture plans that were adopted across Beacon Labs to improve data throughput, resulting in a 65% increase in bandwidth capacity.
  • Conducted detailed site surveys and optimized antenna placements to enhance network performance in rural Phoenix, increasing coverage by 65%.
  • Worked with multidisciplinary teams to implement network solutions, achieving project milestones 6 weeks ahead of schedule, saving 31% in costs.
  • Won Excellence Award for innovative approach in designing a scalable LAN infrastructure, meeting all organizational requirements and reducing cost by 51%.
  • Assisted in evaluating new telecommunications technologies and recommended solutions, resulting in a 35% reduction in operational expenditures.
  • Collaborated closely with vendors to deploy VoIP systems across 13 international offices, achieving project completion 8 months ahead of the deadline.
  • Authored technical documentation on VoIP system performance, providing data-driven insights for quarterly performance reviews and guiding system adjustments.
  • Worked alongside engineers to optimize wireless network designs for high-traffic areas, improving seamless connectivity by 53%.

Affiliations

  • Volunteer, at Institute of Telecommunications Professionals (ITP)
  • Member, Institute of Electrical and Electronics Engineers (IEEE)
  • Affiliate Member, Internet Engineering Task Force (IETF) relating to telecommunications protocols
  • Affiliate, National Telecommunications and Information Administration (NTIA)
  • Active Contributor, IEEE Communications Society (ComSoc)
  • International Council of Nurses
  • Affiliation with the Next Generation Mobile Networks (NGMN) Alliance
  • Participant, European Telecommunications Standards Institute (ETSI)
  • National Association of Social Workers
  • Student Member, Electronics and Telecommunications Research Institute (ETRI)

Certifications

  • Small Cell and DAS Certification Summit Group
  • Telecommunications Technology Fundamentals Certification Brightline
  • Certified Public Accountant
  • Certified Optical Network Associate (CONA)
  • OTDR Master Technician Certification from process
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP) with Telecommunications Focus
  • Certified 5G Engineer (C5GE) Beacon Labs
  • CompTIA Security+
  • Ericsson Certified Professional in 5G Radio Access Networks

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