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Skills

  • Credit analysis and evaluation
  • Conflict resolution skills
  • Moody's KMV CreditEdge
  • Organization
  • Customer Satisfaction Enhancement
  • File auditing for compliance
  • Team management
  • Financial analysis aptitude
  • Advanced knowledge of FHA, VA, USDA, and conventional loan programs
  • Relationship development

Work Experiences

  • Achieved a 71% increase in approved applications on first submission.
  • Audited loan files for compliance with method.
  • Oversaw the delivery of program project by procedure team, which resulted in method.
  • Assisted in the training of junior loan processors, resulting in a 35% improvement in team productivity within the past year.
  • Aided senior credit officers in the processing of complex loan applications.
  • Looked for industry trends on social media and through online sources.
  • Achieved results within one year.
  • Conducted in-depth credit and employment verifications for borrowers, reducing approval delays by 30%.
  • Achieved 74% above targets.
  • Adapted quickly to new government regulations.

Summaries

  • Achieved 37% productivity improvement.
  • Clear understanding of vendor management and quality assurance as well as data analysis training.
  • Conducted thorough loan document audits.
  • Achieved success through rigorous prioritization and time management.
  • Accomplished Real Estate Loan Processor.
  • Collaborative team player.
  • Accomplished Loan Processor with hands-on experience in resolving time-sensitive underwriting conditions, enhancing customer experience by reducing loan delays.
  • Real Estate Loan Processor with extensive experience in banking regulations and procedures.
  • Adaptable Loan Processor with a keen understanding of underwriting collaboration, ensuring files are complete and compliant for successful loan closing.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Enhanced document review processes to identify missing appraisal or insurance data, reducing denial rates by 40%.
  • Revamped document submission process, leading to a 19% decrease in customer complaints and application delays.
  • Consistently exceeded monthly loan processing targets by 36% through improved workflow and time management.
  • Decreased loan closing times by introducing digital document submission, improving speed-to-close by 81%.
  • Recognized for achieving 37% error-free loan files, maintaining regulatory compliance in document processing.
  • Awarded Top Performer for maintaining a high loan closing rate and accuracy across 4 months consecutively.
  • Participated in strategic discussions with underwriters to improve approval rates on challenging files by 44%.
  • Awarded Employee of the Year for consistently meeting monthly funding goals, closing an average of 12 loans per month.
  • Effectively managed client data, ensuring confidential financial documents met compliance standards.
  • Monitored mortgage insurance payments, preventing late fees on 17 accounts monthly.

Affiliations

  • International Council of Nurses
  • USDA Approved Lending Training - 2019
  • American Medical Informatics Association
  • Loan Quality Initiative Specialist Training - 2017
  • American Bankers Association (ABA)
  • Society of Human Resource Management
  • Completed 2020 HUD-Approved Loan Processing Training
  • National Association of Realtors (NAR)
  • Mortgage Bankers Association (MBA)
  • Toastmasters

Certifications

  • Certified Residential Underwriter (CRU)
  • Mortgage Loan Compliance Certification from Harbor & Co.
  • Certified Mortgage Loan Closing Specialist (CMLCS)
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Licensed Real Estate Loan Officer by Ohio
  • Consumer Financial Protection Bureau (CFPB) Mortgage Rules Workshop
  • CompTIA A+ Technician
  • Business Credit Analysis Basics Certification

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