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Skills

  • Inventory management
  • Payment processing
  • Accuracy in transaction handling
  • Customer assistance
  • Cleaning and sanitizing
  • Liquor law compliance
  • Payment collection
  • Cash register skills
  • Cash register systems
  • POS system expertise

Work Experiences

  • Kept up to date on store promotions and made sales pitches to customers.
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Requested official identification and verified details, adhering to strict legal standards for underage sales for program purchases.
  • Achieved 78% accuracy in cash handling.
  • Boosted payment consistency.
  • Addressed balance discrepancies.
  • Collaborated with School Cashier to resolve issues and address customer concerns.
  • Adept at cross-functional collaboration with accounting and administrative teams to streamline reconciliation processes.
  • Collaborated with school administration to reconcile cash flow from multiple sources including school lunches, events, and fundraising initiatives.
  • Created a streamlined process for handling end-of-day conflicting reports between electronic payments and cash drawer, reducing inconsistencies by 38%.

Summaries

  • When assisting customers and coworkers, he is cheerful.
  • Completed a variety of tasks, including vendor management, stocking shelves with Tableau, and using cash registers to collect payments every day.
  • Friendly cashier with over 5 years in the retail industry.
  • Motivated cashier and stocker with Miscellaneous experience of 13 years.
  • Dedicated to leading and promoting high-quality customer service and engagement initiatives.
  • Problem-solver with experience in customer service.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Increased sales in the past by promoting current deals.
  • Expert in standard and procedure merchandise, as well as providing upbeat and knowledgeable customer service.
  • Strengths in client relations and project management backed up by Miscellaneous training.

Accomplishments

  • Generated a 39% increase in student and faculty transactions by implementing strategic product placement and upselling techniques.
  • Created efficient operational workflows with kitchen teams, reducing transaction times during peak hours by 19%.
  • Mentored junior staff on best practices related to cash handling and transaction reconciliation, resulting in improved overall team performance.
  • Played a key role in upgrading cafeteria payment systems, allowing faster processing and reducing checkout wait times by 11 minutes.
  • Resolved all end-of-day balancing issues within 5 hours, reducing transaction error-related delays by 29%.
  • Reduced payment disputes by implementing a standardized process for resolving discrepancies, lowering error rates by 60%
  • Increased staff proficiency in tracking meal credits through streamlined technical training sessions, reducing student overcharges by 48%
  • Participated in inventory audits that led to corrective measures saving approximately $14 in annual product loss.
  • Introduced promotional strategies that led to an increase in meal purchases by 59% within a school year.
  • Resolved recurring inventory shortages through proactive restocking analysis, reducing out-of-stock days by 16%.

Affiliations

  • International Association of Administrative Professionals
  • Lions Club
  • Certified Professional Cash Handler (CPCH) Program
  • American Society of Safety Professionals
  • Society of Women Engineers
  • International Food Service Executives Association (IFSEA)
  • American Marketing Association
  • School Events Fundraising Committee Membership
  • School Administrative Professionals Event (National Chapter)
  • International Association of Financial Education Professionals (IAFEP)

Certifications

  • Certified School Business Official (CSBO) - initiative
  • POS Software Expert Certification - category
  • Basic Cashiering Principles Course - framework
  • Certified Bookkeeper (CB), system
  • POS System & Payment Management Certification - process
  • ServSafe
  • Certified Payroll Professional (CPP) – American Payroll Association
  • Customer Payment Processing Certification - process
  • Certificate in School Financial Reporting - standard
  • Accounts Receivable Manager Certification - process

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