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Skills

  • Relationship development
  • MS Office
  • Medication administration
  • Development of Individualized Care Plans
  • Process improvement
  • Improved medication compliance through patient education
  • Insurance billing
  • Project organization
  • Customer service
  • Management of patients with multiple comorbidities

Work Experiences

  • Achieved a 83% reduction in care-related errors.
  • Assisted in the creation of metric procedures.
  • Kept my method knowledge up to date by doing budget management and project management.
  • Met with patients to assess their medication, treatment, and recovery requirements.
  • Conducted interviews with patients to learn about their backgrounds, investigate concerns, and perform physical examinations.
  • Diagnosed and treated patients with a variety of chronic and acute illnesses, including myocardial infarction, arrhythmias, asthma, COPD, and pneumonia.
  • Educated patients on long-term and at-home treatment options.
  • Provided all patients with high-quality, compassionate care.
  • Worked with others to brainstorm new framework possibilities.
  • Achieved 18% reductions in patient blood pressure levels.

Summaries

  • Working in metric environments and bringing process improvement to patients and coworkers is a plus.
  • Accomplished physician with a focus on interdisciplinary care and process improvement, reducing emergency room visits by 64% for patients with complex chronic conditions.
  • Accomplished in integrating behavioral health into chronic care, improving mental health outcomes by 42% for complex care patients through collaborative care strategies.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished physician focused on interdisciplinary care.
  • Category, process, and framework are all available.
  • Microsoft Excel and Workday experts with exceptional interpersonal skills.
  • Achieved a 24% improvement in patient satisfaction scores at Raleigh.
  • Results-oriented Miscellaneous professional with quality assurance, vendor management, and quality assurance strengths.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Co-led multi-disciplinary case discussions that optimized care plans for complex patients, reducing duplication of services by 42%.
  • Co-authored 6 peer-reviewed journal articles on complex care management, influencing updates in care protocols at Lakeside Partners.
  • Collaborated with endocrinologists and cardiologists to manage complex cases, achieving a 62% reduction in HbA1c for diabetic patients.
  • Successfully integrated behavioral health services into existing patient care plans, reducing psychiatric-related readmissions by 71%.
  • Enhanced cultural competency training across care teams, leading to improved care satisfaction ratings among diverse patient populations at Northwind.
  • Participated in a national initiative to evaluate and restructure chronic care reimbursement models, leading to initiative for future policies in 2023.
  • Strengthened care models to focus on underrepresented populations, improving health outcomes by 70% in rural communities.
  • Established a new framework for case-conferencing among care teams, contributing to a 19% decrease in diagnostic errors over the past year.
  • Developed an evidence-based care protocol for managing multi-morbidity in complex patients, leading to a 36% reduction in ER visits at Columbus.
  • Integrated cutting-edge diagnostic tools into practice, enabling a process in early detection rates among patients with complex diseases.

Affiliations

  • Member, American Academy of Family Physicians (AAFP) since 2019
  • Member, American Academy of Home Care Medicine (AAHCM), staying current on home-based care innovations
  • Member, Healthcare Information and Management Systems Society (HIMSS), contributing to discussions on healthcare technology adoption
  • Participant, Chronic Disease Management Program at method
  • Committee Member, Hospital Readmission Reduction Initiative at Columbus
  • Co-Chair, Fall Prevention Subcommittee at Austin, focusing on elderly patient safety
  • Board Member, Community Health Improvement Collaborative in Austin
  • Active Member, National Association for Healthcare Quality (NAHQ) in performance improvement initiatives
  • Attendee, Annual Complex Care Symposium at Phoenix focusing on co-morbidity management and geriatric care
  • Member, Primary Care Progress (PCP) to advance team-based care models

Certifications

  • Microsoft Office Specialist (MOS)
  • American Board of Family Medicine (ABFM) Certification in Geriatric Care
  • Telehealth Facilitator Certification - American Telemedicine Association (ATA)
  • Fellowship in Palliative and Hospice Care - American Academy of Hospice and Palliative Medicine (AAHPM)
  • Patient-Centered Medical Home (PCMH) Certification – National Committee for Quality Assurance (NCQA)
  • Certificate of Qualification in Complex Care - National Foundation for Complex Healthcare
  • Telemedicine Practice Certification - Federation of State Medical Boards (FSMB)
  • Salesforce
  • ServSafe
  • Board Certification in Geriatric Medicine - American Board of Internal Medicine (ABIM)

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