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Skills

  • Financial Management
  • First Aid/CPR
  • Process improvement
  • KPI Reporting and Analysis
  • Resource Allocation Optimization
  • Operational improvement
  • Business Administration
  • Project organization
  • Inventory waste reduction strategies
  • Team building

Work Experiences

  • Created budgets and prepared quotes for new products and services.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Achieved a significant system by making proactive decisions based on market expertise and business knowledge.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 7%.
  • Conducted supplier risk management assessments in order to evaluate the program program for senior management's planning purposes.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Assessed employee performance over a 6 months period and provided constructive feedback to help them improve.
  • Addressed discrepancies in payroll.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across procedure calendars and programs.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Accomplished leader focused on KPI-driven decision-making and workforce optimization for the morning shift. Delivered 48% improvement in staff performance by utilizing effective coaching techniques.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Morning Shift Manager is a skilled Morning Shift Manager who provides encouragement and feedback to help employees succeed.
  • Dynamic application of budget management and quality assurance in a fast-paced business environment.

Accomplishments

  • Monitored morning schedules to ensure full compliance with labor laws, reducing infractions by 48%.
  • Led pre-shift meetings, effectively communicating daily objectives and increasing overall team performance by 84%.
  • Successfully led a pilot project introducing Adobe Creative Suite, improving morning shift order handling efficiency by 17%.
  • Developed performance metrics for the morning staff, providing actionable feedback that increased team output by 52%.
  • Coordinated with upper management to align morning operational goals, reducing miscommunication-related delays by 48% minutes.
  • Reduced waste production by 81% during morning shifts by initiating a recycling and waste management awareness program.
  • Resolved an average of 4 customer service complaints per morning shift, maintaining a high level of professionalism and boosting reputation.
  • Moderated conflict resolution between morning crew members, leading to improved team collaboration and reducing disruptions by 18%.
  • Identified inefficiencies in morning payroll management process, resulting in a 60% increase in payroll accuracy.
  • Developed automated productivity reports using Microsoft Excel to monitor morning shift performance, cutting reporting time by 9 hours.

Affiliations

  • Team Lead and Shift Manager Network Seattle Chapter
  • Occupational Safety and Health Administration - Certified (OSHA) Scrum Master
  • Society of Casualty Safety Engineers
  • Jaycees
  • First Aid and CPR Certification - 2020
  • Toastmasters
  • Certified Manager (CM) from the Institute of Certified Professional Managers
  • Certified Coaching Professional through category
  • Safe Food Handling Certification 2022
  • International Facility Management Association (IFMA)

Certifications

  • Certified Manager (CM) – Institute of Certified Professional Managers (ICPM)
  • Advanced Leadership Program Certification - initiative
  • Google Certified Professional Cloud Architect
  • First Aid/CPR Certified
  • Change Management Practitioner Certification - Prosci
  • Certified Supply Chain Professional (CSCP) – APICS
  • Microsoft Certified Systems Engineer (MCSE)
  • Automated Scheduling Software Specialist Certification - program
  • ServSafe Certification - program
  • Certified Payroll Professional (CPP) - American Payroll Association (APA)

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