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Skills

  • Customer needs assessment
  • Customer service
  • Relationship development
  • On-site product demonstrations
  • Consultative selling techniques
  • Cross-functional team leadership
  • Security systems
  • Product management and pricing
  • Customer lifetime value (CLTV) maximization
  • Post-sales support

Work Experiences

  • Exceeded sales goals by 14% for 14 years in a row by establishing and nurturing profitable customer relationships.
  • Negotiated and closed deals with minimal supervision.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Provided assistance to potential franchisees by answering technical and procedural questions.
  • Generated $17 in QuickBooks sales per 18 months by educating customers about product details, benefits, and pricing.
  • Provided estimates to clients in order to quote pricing, lay out terms, and include metric information.
  • Streamlined sales processes by updating protocols, which resulted in a reduction in sale time and an increase in overall sales of 12%.
  • Increased repeat business by 11% by providing superior customer service.
  • Identified customer needs in order to provide relevant product solutions and promotions while staying within budget constraints.
  • Built customer relationships and presented promotions that increased shelf space, sales, and profit.

Summaries

  • Superior organizational and time management abilities.
  • Results-oriented Miscellaneous professional with risk assessment, process improvement, and project management strengths.
  • Offering 4 years of network expansion experience through sales acumen and Miscellaneous knowledge.
  • Motivating leader who has built and managed framework teams in the past.
  • Strong technical skills and experience in stakeholder engagement.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Initiative, process, and system are all available.
  • Inventory and account management expertise, as well as a thorough understanding of category product sales.
  • Effective at attracting and retaining a loyal customer base in order to maintain steady revenue streams.
  • Senior Sales Representative with a track record of departmental leadership.

Accomplishments

  • Reduced franchisee onboarding time by 32% through the introduction of streamlined training modules and centralized support tools.
  • Used data-driven insights to pinpoint high-potential markets and contributed to a 85% growth in franchise sales in these targeted areas.
  • Collaborated with the finance team to create custom royalty financial models, resulting in a 38% improvement in franchisee investment interest.
  • Orchestrated the re-launch of franchise marketing materials, resulting in a 22% increase in inbound lead inquiries within the first 4 months.
  • Guided franchise development in underperforming regions, increasing market share by 65% via targeted recruitment and strategic alliances.
  • Successfully negotiated and closed a multi-location franchise agreement with Northwind, contributing to a 55% increase in total sales volume.
  • Designed a territory expansion plan that identified high-potential regions, resulting in 10 additional successful franchise locations.
  • Achieved a 33% client retention rate in the first year of franchise partnerships by implementing tailored business development strategies.
  • Built strategic partnerships with vendors and consultants that reduced supply chain costs for franchisees by 74%.
  • Optimized sales funnel processes in CRM Tableau, reducing time-to-close by 11 days and improving close rates by 52%.

Affiliations

  • Member, Global Sales Expert Network (GSEN)
  • Participant, Marketing and Sales for Franchise Executives (MSFE) Program
  • Participant, Franchise University’s Sales Leadership Program
  • Active Participant, Franchise Sales Mastery Program
  • Member, Professional Sales Association of Portland
  • Participant, IFA NextGen Franchisee Program
  • Member, International Franchise Association (IFA)
  • Certified Franchise Executive (CFE), International Franchise Association
  • Alumni, procedure School of Entrepreneurship and Franchise Leadership
  • Certified Sales Executive (CSE) – Sales and Marketing Executives International

Certifications

  • HubSpot Inbound Sales Certification
  • Certified Public Accountant (CPA)
  • Market Research and Analysis Certification - system
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Marketing Executive (CME) - Sales and Marketing Executives International (SMEI)
  • Certified Financial Planner (CFP) – category
  • Franchise Business Planning and Strategy Certification - framework
  • American Academy of Financial Management (AAFM)
  • SAP Certified Application Associate
  • CompTIA Network+

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