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Skills

  • Customer needs assessment
  • Multi-Task Management
  • Business Development
  • Excellent communication
  • Supply replenishment
  • Time management and prioritization
  • Heavy lifting
  • Safety measures
  • Client-focused
  • Computer literate

Work Experiences

  • Planned client service schedules for up to 2 employees on a weekly basis.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Back Office Executives and clients.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Was in charge of a back-office sales team of 5 people.
  • Kept daily updated calendars to assist the management team in scheduling meetings with associates and external customers.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Was in charge of framework, process, and category equipment maintenance and repair.
  • Wrote business documents such as category, method, and category that were clear and professional.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Aided the organization's objectives by ensuring that projects were in line with the mission of providing knowledge, information, expertise, and experiences in the field of speech and language pathology.

Summaries

  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Back office executive with excellent organizational and management abilities.
  • Achieved 100% regulatory adherence.
  • Back Office Executive is a smooth and efficient Back Office Executive who has experience improving executive productivity and business operations.
  • ServiceNow and Salesforce are two of my strongest skills.
  • Knowledgable in a variety of design and testing methodologies.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Through proactive effort, excellent time management, and coordination skills, a motivated Back Office Executive is dedicated to maximizing employee efficiency and stimulating company growth.
  • Senior Executive Administrator with 17 years of experience who is proactive.
  • Back Office Executive is a multi-talented Back Office Executive who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Automated repetitive tasks such as invoice processing using Tableau, reducing processing times by 36% and freeing up 12 hours weekly.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Design: Responsible for creative design for prominent framework.
  • Solved
  • Managed
  • Designed and automated data entry templates for large-scale projects, leading to a 60% faster workflow and 78% improvement in data accuracy.
  • Conducted audits on data entries within Microsoft Excel, identifying 59% of discrepancies, contributing to improved reporting accuracy.
  • Created
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • Data Management Association (DAMA) International
  • Association for Financial Professionals (AFP)
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management
  • Association for Operations Management
  • Technology Business Management Council (TBM Council)
  • Women in Technology International (WITI)
  • Certified Document Controller Certification Cedar Works
  • Toastmasters

Certifications

  • International Certificate in Vendor Relations
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • ServSafe
  • Professional Bookkeeper Certification from Vantage
  • Certified Information Systems Auditor (CISA)
  • ISO 9001:2015 Lead Auditor Certification
  • Certified Business Office Manager (CBOM)
  • Certified Protection Officer (CPO)

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