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Skills

  • Organization
  • Communications
  • Fast-track project execution
  • Problem resolution
  • Stakeholder engagement
  • Design Software Proficiency (SAP)
  • Cloud-Based Project Management Tools (Power BI)
  • Client relationship management
  • Cost analysis and reporting
  • Operational improvement

Work Experiences

  • Kept the framework and process areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Avoided construction delays by efficiently completing all site inspections.
  • Aligned project goals with client expectations.
  • Was in charge of issuing receipts and processing refunds, credits, and exchanges.
  • Increased sales by 2% by providing purchase advice and promoting additional products.
  • Analyzed project requirements and delivered interior solutions that reduced energy costs by $18 annually.
  • Kept an eye on subcontractor operations and used effective time, resource, and money management strategies to ensure project completion on time and on budget.
  • Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online.
  • Scheduled utility service providers according to the project timelines.
  • Was in charge of running a successful cash register, which included scanning items, processing payments, and issuing receipts.

Summaries

  • Capability of leading groups of up to 8 people.
  • Product merchandising, payment processing, and cleaning knowledge.
  • Sells program and framework products while keeping up with changing industry trends and customer preferences.
  • With a 7-year industry background, I am safety-conscious and detail-oriented.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • New construction, remodeling, and restorations are all areas of expertise.
  • Achieved 2% sustainability in material selection.
  • Accomplished Project Specialist.
  • Achieved successful ITIL certifications.
  • Within Miscellaneous, senior Project Specialist, Interiors and outstanding performer in quality assurance and performance reporting.

Accomplishments

  • Delivered client presentations and design proposals for commercial spaces, increasing client approval rates by 47%.
  • Authored and presented comprehensive design proposals, gaining approval for projects worth over $15.
  • Collaborated with construction teams to creatively solve design challenges, preventing budget overrun by $2 in 2016.
  • Developed and managed project plans that ensured the interior renovation stayed within the $8 budget and met all compliance standards.
  • Coordinated with vendors and suppliers to secure high-quality materials within budget, saving $10 per project.
  • Collaborated with project managers and construction foremen to achieve a 21% reduction in construction delays.
  • Conducted risk assessment and mitigation strategies that decreased project downtime by 57%.
  • Provided exceptional client service, consistently achieving a 50% satisfaction rate for corporate interior projects.
  • Guided initial client consultations and provided value-added suggestions that resulted in a 44% increase in up-sell opportunities.
  • Mentored and trained 16 junior designers, increasing overall team output by 16%.

Affiliations

  • Green Seal Certification Membership
  • International Federation of Interior Architects/Designers (IFI)
  • The Association for Contract Textiles (ACT)
  • Certified Passive House Consultant (CPHC) through the Passive House Institute US (PHIUS)
  • National Association of Home Builders (NAHB)
  • National Association of Social Workers
  • Project Management Institute (PMI)
  • American Institute of Architects (AIA) Allied Member
  • Jaycees
  • American Medical Informatics Association

Certifications

  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Maintenance & Reliability Professional (CMRP) – Society for Maintenance and Reliability Professionals
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Digital Project Manager (CDPM) program
  • Certified Construction Project Manager (CCPM) – Ironclad Systems
  • Certified Revit Specialist initiative
  • Interior Design Business Certificate Ironclad Systems

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