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Skills

  • Budgets
  • Adherence to confidentiality and privacy standards
  • Communications
  • Business operations
  • Dispatch
  • Surveillance
  • Collaboration with law enforcement agencies
  • Relationship development
  • Security camera monitoring
  • Problem resolution

Work Experiences

  • Performed cash drops while maintaining complete security and control over the drop box.
  • Took part in staff meetings, special events, and professional development.
  • Used effective time management when it came to personnel and security asset coordination and accountability.
  • Assisted in external fraud investigations.
  • Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.
  • Kept track of employee activities and ensured that they complied with security regulations.
  • Maintained my flexibility and adapted to new situations in rapidly changing environments.
  • Was in charge of daily monitoring and patrolling of buildings, grounds, and construction sites.
  • Achieved zero citations during audits.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.

Summaries

  • Accomplished Security Guard Officer with a focus on customer and employee safety. Known for providing detailed incident reports and liaising with law enforcement to apprehend 12 trespassers in 2018.
  • Clear understanding of strategic planning and client relations as well as project management training.
  • Adept at emergency response coordination.
  • Adept at live surveillance monitoring.
  • Able to keep track of 10 students and ensure their well-being and safety.
  • Responds to situational assessments, such as criminal acts, fires, and medical emergencies, in a timely and appropriate manner, while remaining alert, attentive, and vigilant at all times.
  • Achieved a 48% reduction in workplace accidents.
  • In emergency response and evaluation procedures, makes use of excellent listening and service skills.
  • Security Monitor with a keen sense of timing.
  • Familiar with a variety of trade and security tools.

Accomplishments

  • Instituted customer-facing safety monitoring efforts that resulted in 10 commendations for outstanding service during 2017.
  • Fluently communicated security-related concerns and procedures with diverse visitors and employees in system.
  • Elevated facility's security compliance rating by 77% by updating surveillance systems in accordance with Illinois guidelines.
  • Created and enforced daily shift rotation schedules for 13 team members, leading to better shift coverage and a 83% reduction in burnout-related staff absenteeism.
  • Secured perimeter checkpoints using drone technology, enhancing visual coverage in remote locations and averting penetration attempts in Denver.
  • Resolved product issue through consumer testing.
  • Contributed to implementing new security protocols that improved staff and visitor safety ratings by 77%.
  • Documented and resolved category which led to standard.
  • Trained newly hired security officers on the latest emergency response protocols and patrol procedures, enhancing overall team readiness by 77% within 3 months.
  • Maintained detailed daily security logs for 14 high-traffic access points, ensuring incident response readiness and weekly report submission.

Affiliations

  • American Correctional Association
  • Association for Computing Machinery
  • Toastmasters
  • Security and Surveillance Technology Certification from system
  • Lions Club
  • Volunteer for Local Search and Rescue Team in Seattle
  • International Law Enforcement Educators and Trainers Association (ILEETA)
  • International Association of Campus Law Enforcement Administrators (IACLEA)
  • Emergency Management Certification through standard
  • Partnered with initiative Security for Fire and Safety Drills

Certifications

  • Certified Corporate Security Training Professional - procedure
  • Certified Fire and Safety Inspector - framework
  • Computer-Aided Dispatch Software Training - initiative
  • SHRM Certified Professional (SHRM-CP)
  • Safe Evacuation Procedures Certification - Colorado
  • Workplace Violence Prevention Certification - metric
  • Biometric Access Management Certification - framework
  • Physical Security Professional (PSP) Certification - program
  • Certified Threat Assessment Professional - standard
  • Certified Alarm Systems Specialist - program

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