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Skills

  • Agile coaching and mentorship
  • Communications
  • Supervision
  • Project organization
  • Client communication
  • Supply chain optimization
  • Agile project management
  • Business operations
  • Product quality assurance
  • Cost-benefit analysis

Work Experiences

  • Achieved Employee of the Year.
  • Advised product development teams on how to improve products based on customer feedback.
  • Achieved increased adoption within Boston.
  • Implemented marketing strategies that resulted in a customer base growth of 9%.
  • Presentations, trend reports, kitted assets, and product data sheets were among the creative sales tools I developed.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Achieved reduction over 2022 period.
  • Achieved 34% on-time delivery.
  • Adapted product designs based on customer data.
  • Implemented optimal sales strategies for the Austin market in order to meet commercial objectives.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Product Development Supervisor is a proactive and innovative Product Development Supervisor with 10 years of experience converting sales leads and managing multiple territories.
  • Prepared to bring 15+ years of progressive experience to a challenging position where I can have a long-term impact on the company's and customers' success.
  • Aligned teams with company goals.
  • Achieved 67% year-over-year revenue growth.
  • Expert at keeping track of trends and seizing new opportunities.
  • Professional with experience in brand management and social media engagement who is results-oriented and collaborative.
  • Costs were consistently reduced while profits were increased.
  • Dedicated team leader with experience analyzing market trends and customer needs in order to create targeted marketing campaigns.
  • Accomplished Product Development Supervisor.

Accomplishments

  • Facilitated bi-weekly stakeholder meetings to align product goals with broader company objectives, improving stakeholder satisfaction by 59%.
  • Consistently met or exceeded product development lead time reductions, achieving a 41% faster delivery time within 2016.
  • Led international supplier communication resulting in 79% operational cost savings and improved timelines by 12 weeks.
  • Conducted competitive analysis on market trends, leading to actionable design improvements and a 62% edge over competitors' features.
  • Coordinated the launch of Power BI in Portland, achieving 65% market penetration within the first 12 months.
  • Partnered with international suppliers to streamline the supply chain, reducing material costs by 64% without compromising product quality.
  • Enhanced customer satisfaction metrics by 55% through targeted product improvements after analyzing user feedback.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Acted as primary liaison between engineering, marketing, and product teams, leading to a 57% increase in cross-departmental project efficiency.
  • Negotiated vendor contracts responsible for the procurement of key materials, resulting in a $195,000 cost saving across the fiscal year.

Affiliations

  • Supplier Management Certification - PMP
  • New Product Development Professional (NPDP) Certification
  • Global Association for Quality Management (GAQM)
  • Agile Product Management Certification - 2019
  • Project Management Institute
  • Cost and Management Accounting (CMA) Certification - 2015
  • International Council of Nurses
  • Lions Club
  • Lean Enterprise Institute (LEI)
  • Sustainability in Product Design (SIPD) Network

Certifications

  • Certified Product Manager (CPM) - Brightline, 2015
  • Professional Scrum Master™ I (PSM I) – Brightline, 2015
  • Certified Business Analysis Professional (CBAP)
  • Certified Enterprise Agile Coach (ICP-CAT) – Vantage, 2015
  • Certified Public Accountant (CPA)
  • Certified Agile Coach™ (ICP-ACC) – Lakeside Partners, 2018
  • Certified User Experience Professional (CUXP) - Lakeside Partners, 2018
  • ISO 9001 Internal Auditor Certification - Beacon Labs - 2016
  • PMI Agile Certified Practitioner (PMI-ACP) - Ironclad Systems
  • Professional in Business Analysis (PMI-PBA) Meridian

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